I contacted jason several months ago about a mattress and he was friendly and gave me the information i needed. However, I wasn’t quite ready to make the purchase and yet i never felt any pressure to do so. I was finally ready 6+ months later so i messaged Jason and he was able to meet with me the following day. Even tho I was about 15 min late, he was friendly and patient while I figured out what I wanted- making sure to answer alll my questions and concerns. He carefully listened to what I wanted and gave me Feedback I found very useful. He also made sure i was happy with my decision before purchasing. I honestly was skeptical because when a business has SO many great reviews coupled with the one on one appointment only process that seems almost TOO easy and convenient - i just think ok it’s a scam and those reviews are paid for. But I couldn’t have been more wrong and I now understand how there can be so many happy customers. If you’re on the fence about making an appointment- dont be!!!! Im glad I finally did my only regret is that I sat on the fence for months when I could have been ...
Read moreFirst off im going through a divorce and on Monday my ex wife cleared my entire home which left me to sleep on the floor for 2 days with a urgency i needed a mattress i called Brandon explained my situation which he probably didn't need to hear but he did and I said I cant stop working right now so he said whatever time you get off let me know and I'll meet you there convenience sells and very great for any company so I pulled up to Mattress by Appointment and was greeted by another employee of the company Mr Eric which he gave me the breakdown of the different mattresses and the base. I went in laid on three mattresses and was ready to purchase Brandon made everything happen for me. Thanks so much for having these great people working and owning this company. Very satisfied...
Read moreJayson provided an excellent mattress buying experience! From the moment we walked in, he was friendly, knowledgeable, and patient. He took the time to understand our needs and preferences, and then guided us through the various options without any pressure. Jayson clearly explained the differences between the mattresses, answered all our questions thoroughly, and even offered helpful advice on choosing the right foundation. He was very professional and made the entire process comfortable and stress-free. We're thrilled with our new mattress and appreciate Jayson's outstanding customer service. We highly recommend him to anyone looking for a...
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