Blue Ridge Meats-Front Royal — Local services in Front Royal

Very unprofessional, extremely unorganized! One person calls to tell you one thing another calls to tell you another. (Order is ready, oops no it is not. we lost your cow, oops no we didn't etc.) Don't even think about asking a question in regards to your bill, woman went on a 15 minute tirade, because I tried to ask a question. Makes one wonder if there is something wrong with their bill if management will not explain the charges to them. And to answer part of the woman's tirade- YES I do think I am better and classier than you because I would not treat a customer or anyone the way you treated us. And that is o.k. that you are adding me to your "list" (yes she said they have a "list") of people not to step through your doors, could not pay me enough. Have not even tried the meat yet. May have to update...

Very poor service, from the owner too! She made all sorts of excuses and we still ended up with a poorly made product. Our cured products were only partly cured and items were missing from our order. We have enough knowledge of the industry so we were able to understand that they were profiting off of us more than they should have been. Not sure why they think that they can treat customers that way. It is one thing to make mistakes, another to lie about them and rip off your customer. Will never use them again for anything.

Update Found large chunks of hair/fur from an animal in our meat, also a small filing of metal! WTF!!?!?!?

Update 2 One of the packages of chops was damaged prior to our pickup. Instead of re-wrapping, the person who found it just slapped some tape over the hole. Real...

Unprofessional, Unorganized, and Poor Service. I would never recommend them to other farmers. We experienced mis-labeled & mis-spelled packaging, lost meats, forgotten appointments, and improperly cured meats and this is just the name a few of the problems we had. Owners never return phone calls, you have to keep calling back. When asked about the mistakes mentioned they only have excuses and never resolutions. The owner's wife is rude and entirely too pushy, we were told by an employee that she "makes up all the pricing for each customer". How is that ok? So i guess what she calls her "pain in the ass customers" get charged more? Not a good way to run a business. I wish them the best and hope they can change because the way they are running their business won't last long with...