Pick Your Part - Savannah — Local services in Garden City

Of course, I should have read the reviews before calling LKQ, But I ordered a part for my BMW X5, over the phone and was told it would be in on Friday. I drive all the way to the location after reviewing their hours online; it’s stated they were open on Sunday! I have a feeling something was gonna go wrong, because of all their crappy reviews and decided to call the same number. I called when I placed the parts order and no one answered for over an hour, I only continue to get their answering service, who kept repeating “they’re supposed to be open.” So, me being an idiot and thinking the hours on the site are correct, I got in my car and drove a good distance only to stand in line, while listening to some girl complain about not charging people three times. Over and over and over again she kept saying, with a very loud voice, “I didn’t charge them three times, I didn’t charge them three times,” and yes she worked there. When it was my turn, I told the guy behind the counter that I ordered a part, “it was supposed to be in on Friday.” He then informed me that that building is separate and they are closed. I asked him why doesn’t anyone answer the phone and he replied they don’t have a landline, while laughing at me. I told him it wasn’t funny and for some reason he still thought it was and continuing to laugh as I walked out the door. I haven’t witnessed such ignorance and disrespect since paying a traffic ticket at the courthouse...

I just "sold" my old Toyota van to LKQ and had the most enjoyable experience was excellent from start to finish. I filled out the quote online and received a call a short time later and the lady was nice and expedient with no problems. The appointment was set up to get the van and on that day I was called and asked if the van was ready as well as told that I did not need to be there for it to be picked up. There was a slight issue with the pick up but that was nothing on LKQ but the tow company, they gave the driver the wrong zip code and he was in a totally different part of town. The driver called me and he got is straight with no issues and the van was picked up and delivered with no other glitches. I went down to LKQ where I was met by a super friendly staff and shown where I needed to go and that is where I met DJ. DJ was great, he did all the paperwork quickly, checked out the van and cut me a check with no problems. If you need to get rid of your old vehicle and want a decent price for it get...

I get things I want but don't pay the 90 day warranty because most things seem to last that I need. As for the cores I bring them with me and keep them in my car till I pay for the parts. They may have a car listed they have but doesn't mean that the part is still on the car. The people are nice but don't think they pull parts for you or have tools. Bring your own. Not sure why they charge a environmental fee when you buy some things. Like tire's because you buy a tire not leave one. 😄 About as good as all the other yards but have seen some other yards they own with most cars in its own area. Ford , Chevrolet , Honda, ECT. This yard has them mixed up, so do yourself a favor and write down the row and side where the car is to save time . Also one the other yards they have is around the corner. It has later model auto's but they pull the parts or have it sent to them fast from there other yards. Hope this helps. Need to know anything else, you'll have to ask...