City Market & Grill — Local services in Georgetown

I can't say enough good words about the staff at City Market. There is a sense of family there. In fact, I have been a personal recipient of there sensitive kindness on two occasions when I experienced low glucose events while there, and the staff responded immediately with sources of correctly chosen food items to quickly stabilize my glucose, and restore my strength. Their quick response was no doubt a result of their personal concern for my personal safety by preventing me from slipping into a coma. But, it doesn't stop there. On frequent visits, I have consistently found all of them to be friendly, concerned, and extremely patient. It is clear to me that they want customers to have a good experience. I have often marveled at the rapid pace they are capable of sustaining. Servers sometimes are almost jogging to their tables to serve meals, then keeping an eye on them, even while taking orders, and serving other tables, to see if those already served need anything else. And all through those trips back and forth doing those things, they are frequently stopped by some at other tables asking questions, or asking for refills, desserts, etc., which the servers quickly note and pass on to kitchen staff when necessary. Given the minimum staff they work with, it is amazing what they accomplish, and how they can maintain their pace, and their patience for so long. Of course, there are always a few customers who neither respect, nor try to exercise any patience at all, especially when rush hours come with their occasional short delays. The staff is sometimes abused verbally, and hampered by taking the time to explain why they may not be able to cater to an unrealistic, or impossible demand. So, if you maintain a modicum of civil behavior, I am confident you will have a rewarding experience at City Market. You may have one even if you...

I couldn't give it zero stars so I chose one. There's a guy working there who is rude, disrespectful, dismissive and just about any other way you can treat customers badly. I don't know his name. He has gray hair and works behind the counter. Anyone who has been in there will know who I am talking about. He will not look at you when you talk to him. I went in this evening to get Megga Million tickets. He gave me one without asking how many I wanted. I told him I wanted 10. I started to leave and saw that he gave me PowerBall tickets. This happened because the whole time he was dealing with me and the two customers before me he was on the phone listening to a recording and punching in numbers. I heard the recording say something about a claim. I guess he was filing a claim. He was rude to the two customers ahead of me also. I have been in there several times. He is always like this.

For you to have someone like that working there is absolutely despicable. He is going to cause a confrontation that is going to involve the police and then you will get sued until the...

The breakfast is good if you are lucky enough to have it served warm. The owner or mgr keeps the place so severely understaffed the chances are slim for warm food. The (usually) 1 waitress is harried & unable to keep up with a bustling Saturday or Sunday morning crowd from Sun City. I have given this place multple chances because it used to be quite good. My opinion is if you want to go someplace to become incredibly frustrated, this is the place you are looking for. Plan on bussing a table if you want to sit down, never getting a refill on you coffee & being served food so cold such as pancakes & grits, they will not melt butter. Don't waste your time or money in hopes it was just a one-off day, it only gets worse the more chances...