If I could give 100 stars I would. Brenda is a serious life saver. Our brand new Troy Bilt lawn mower broke down, after calling multiple places I called here, expecting to hear yet again "you didn't buy it here not helping you" however to my surprise she told me that she was more than happy to help. We live in New York so we would have to travel a good distance to get our mower to the store, with Brenda's knowledge she had my dad check out a couple of things first, and actually assisted my Dad is fixing the mower over the phone. Both of us are extremely pleased with the customer service we received here, and will keep this number for future services we need. It might be a drive for us, but for the customer service and knowledge it is more than worth it. I recommend anyone to...
Read moreJust purchased my Toro snowblower from Exit 18 Equipment. The woman there was extremely helpful. She gave a little tutorial on all the features and went through some basic maintenance steps to help keep it tip top shape for the coming years. She loaded it on the truck for me and I was on my way. It was a pleasure doing business with Exit 18 Equipment and I would not hesitate to go back again. Awesome service!
Update: Just bought my second piece of power equipment from Exit 18 a few days ago. ECHO PAS 2620. The service was excellent again! It was out of the box and fueled up ready to go for me when I got there. Brenda went over a few things with me on how to use it and helped me take all the stuff out and load it. I've really enjoyed doing business...
Read moreI had the camshaft recall issue with my Honda mower and it was unable to start. In my area, which is 200 miles away, I could not find a single dealer who was willing or able to help me in any capacity. I remembered Exit 18 Equipment from a family member and called them up. I spoke with Brenda, and she immediately explained things and helped me out. I can't say enough how much I appreciate Brenda and Brett for their honesty, professionalism, knowledge, compassion and willingness to help without question. I will not hesitate to travel the distance to do business with them in the future! ...
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