UPDATE: I'm updating my review from a few days ago based on information from multiple other customers who visited this nursery during the weeks before my visit, which was on Mother's Day. They reported that Serres was observing safe practices such as keeping customers 6 feet apart and employees were wearing masks. The owner even contacted me to let me know they were overwhelmed by the crowd that day and apologized to me for the conditions on my visit. Based on the customers' comments and the owner's concern, I will return to Serres Greenhouse and give them another chance. I've always loved their selection and quality.
If you care about your safety and adhering to social distancing practices during this pandemic, then avoid Serres Garden Center. My family went there this morning and what we saw made us turn right around and leave. It was very crowded; there was no social distancing going on and most people and employees were NOT wearing masks. There was a coffee and food cart and people were sitting around tables acting like nothing has changed since before Covid-19. My family will purchase plants and vegetable starts from a responsible business from now on. I appreciate what Safeway and Fred Meyer stores, along with many others, are doing to help stop the spread of this pandemic. Businesses can open and remain open while doing so responsibly.
We have been loyal customers for years, but can't support a business that isn't...
   Read moreI've been purchasing items at Serres for years and I feel that they have good products at good prices. This reviews in regards to a recent unfortunate event. I recently went into see them, and they told me of their Mother's Day brunch event. In light of the environment surrounding covid-19 still celebrate the day, but honor social distancing. I was told there would be tables and chairs, cocktails, and opportunity to stay safe but have a good time. I called the day before to see if I needed reservations, I was told you to come by there was plenty of room they would have drinks and food ready, places for us to relax. When I got there, they were selling beverages, but told us they couldn't be consumed on property. There were a couple chairs sitting on a dirt road, no tables, there was a food cart that didn't have any ice. The truth is we were massively misled, I know this seems silly, but I plan the day around this with my mom who is elderly, when I express my displeasure, staff was aloof, didn't seem to care, so we left. Just very disappointing that they felt the need to mislead us about this event. I would have been a loyal customer whether they would have had this event or not, the dishonesty was not necessary. I'm more sad...
   Read moreSo I started shopping here awhile ago and always had a good experience until today, when I witnessed an employee being loud and rude to a couple older women who didn't understand that the tomatoes they were picking through were packaged to sell as a flat and not individually. The hostile employee obviously didn't speak clear English and was not explaining himself well to the surprised and confused women. They begin to argue and the owner walked up and angrily told the women to leave. They were shocked and in disbelief as was I. He followed them out to their car and repeatedly told them to leave in a loud, angry tone. It was super awkward and I felt bad for them. I don't think...
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