Jack's Truck Stop — Local services in Good Hope

Look, I came I65 cause my drop location didn't have any empty until the next day and ended up going to the pilot for da nite.

bobtail out. But grab ribs from Jim'n Nicks bar-B-Q jus a few miles over. Mind you, this was Fri.

But baby, yyyyyyyyy come first light Sat... I got my empty and didn't grab any loads.

Umm, figured it's easier to find a new spot

Google Maps said, "narr... I'm not feeling u! Figure your move solo-dolo, but my phone is a hater anyway, so

Again, I hit back route, not going I65

And found a Gem 💎 @ Jack's Truck stop

I decided I'd grab CB radio while I'm on dwn time, and gotn way more than I bargain

Staff here, customers here, location here, showers here, food here was sooooooooooo, fantastically pleasant, kind helpful, supportive, in one unification...

I've never known or had this kinda parking or overnight experience.

As professional drivers, we all know that it only takes one to mess-things-up...

Maybe that's why I've limited my review most of the time.

But credit is earned, and acknowledgment must be rendered. The atmosphere was genuine.

Drivers even leave extra shower credit for other drivers or anyone

The young ladies at the store were some of the most fabulous ladies, and the young man who loaned me the tools also introduced me to another driver, Mr Eric.

And he hands down, set me right to get my CB working, and even though me to using it properly.

I tell you I slept like a baby, secure and well fed, around great people and clean location

PLEASE DNT YALL FUCK IT UP!!!

Just other drivers, and now just like me, we have left this Gem 💎 in mint condition, No Fly on your windows or urine under your pets feet... DNT YOU!!!

Please, dnt make US start keeping OUR...

Extremely disappointed with the experience at this location. There is a particular staff member (wearing black glasses) whose behavior is shockingly rude, condescending, and completely unprofessional. On multiple occasions, she has spoken to customers in an inappropriate and judgmental manner — even making insensitive remarks about deeply personal matters.

What makes the situation even more unacceptable is that the paying customers involved were polite, respectful, and clearly not causing any problems. Despite this, the employee chose to loudly scream across the store at them, attempting to intimidate and embarrass them in front of others. This type of behavior is not only uncalled for — it’s completely unacceptable in any customer service environment.

It was upsetting to witness respectful customers being treated so poorly, especially when they were simply trying to enjoy their visit. No one spending their money at a business should be subjected to intimidation, public humiliation, or aggressive behavior from an employee who is supposed to provide service and support.

After witnessing this disgraceful conduct, I truly feel sorry for those customers — and I, along with them, will not be returning. Until this employee’s behavior is addressed and proper training is implemented, this establishment will continue to lose the trust and loyalty of...

Terrible food!, I’ve only eaten there 3 times, kinda 3 strikes and you out… I frequent the place quite often. It has been somewhat convenient. I usually get 100-150 gallons of fuel 2 or 3 times a week. I pulled in to get fuel; swiped my Comdata card, entered ALL the info, driver ID, truck number, mileage, ect, started to pump and the pump shut down. Not entirely unusual, almost all the pumps have something wrong, they leak, card readers not working, on and on… The cashier told me that she shut it off herself, causing another transaction fee for me. She said that she wasn’t allowed to let anyone get fuel until she had the card in her hand. What gets me about this is that all the information had been entered at the pump which insures payment. I felt like they were treating me like a thief! After going in there consistently for the last year I can confidently say that the best thing about this place is that there’s a Pilot Truck stop right across the street. I’ll be turning left off the exit ramp instead of going into that place from...