I am updating this today as Alabama Wholesale reached out to me. After explaining I did not request a refund on the color option as it was only $4 and did not have time to send them back to wait on new ones so I replaced the stones myself. She has went above my expectations and gave me a refund on the order and is going even further in my opinion by sending a label to me so that I can send them the stones that were in the crowns. With a better understanding on my part I realized they do not put the stones in on all of the crowns and for that I apologize. I am really impressed with them still wanting to get to the bottom of what happened.
I am really torn about this review. First I ordered the wrong crown I called them and explained what happened and they were completely understanding told me to order the correct one and send back the wrong one and they would refund it. I was super happy and did as they advised. The first order was refunded and I thought I was set. I received the correct crown and after paying for the accent color option was really irritated to find all that really seems to mean is they will sharpie the color on. At first I didn't notice anything out of place till I seen my hands had purple smears. I was able to replace the stones however totally not the point. Frustrating cause I went from praising them for customer service to now unhappy with...
Read moreI bought a large order of crowns, & personalized sashes. The crowns were GORGEOUS, exceeding my expectations. The customer service was excellent. I worked closely with 2 individuals that made sure that I had everything I needed, & made me a script that wasn’t even advertised. I had a 16” crown that did arrive damaged & they immediately sent a replacement without even asking to return the other 1. I will absolutely recommend them & will be ordering from ALABAMA WHOLESALE CROWNS, LLC again...
Read moreI recently placed an order for custom sashes. They came very quickly, but had a misprint on them. I reached out to customer service about the mistake, and they quickly apologized and provided me with all new, correct sashes just two days later. This company is incredibly kind, efficient, and affordable. I would recommend them to any...
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