Adena Greenfield Medical Center — Local services in Greenfield

Went to the ER for a poison ivy outbreak. Dr. Givens was on duty that day. My intent was to go to the urgent care but they were closed that and the poison ivy was spreading all over my body!!! Waited for 3 hours to be seen. I was very patient because I know this place takes forever!!! The staff was very nice and apologetic. Once I am taken back to a room, I waited another 30 mins for Dr. Givens. She finally came in, looked at my legs, arms, chest and face. Quickly came to the conclusion that only 2 spots were poison ivy. What!?!?! You're kidding right??? Almost my ENTIRE body was itching like you wouldn't believe and if you've ever had poison ivy (this was my first experience) you know it drives a person insane! It did me anyway!! She tried to give an explanation that didn't even explain the itching. I questioned it and she became very demeaning and I felt talked down to. I'm not a doctor nor do I claim to know anything medically related, but I do know that something was going on!!! Nothing was prescribed and I left feeling the same way I walked in, only very upset that I have to just "deal" with this. Woke up the following morning with even more rashes and decided to go to urgent care. It was in fact poison ivy and I was prescribed the correct medication to treat this. 2 days on the meds and the poison ivy is quickly disappearing!! If you live in Greenfield, avoid Adena and take yourself right to Roman Family...

The staff here was so incredibly friendly I almost forgot that I was in a medical center. Right now they're undergoing some construction so it took me a while to find my way around, but it didn't really matter because everyone who worked there was super friendly and super helpful in pointing me in the right direction. Once I got to the correct office I felt like I was being seen by an old friend. I felt right at home, I felt like all my concerns were being addressed, I felt like there was a reason why I went here instead of some clinic that was closer. This is been one of my favorite experiences in going to what we call a PHA appointment. I'm super glad I went there and I don't think that I ever want to go to another location again. The staff obviously knows what they're doing and they should keep doing it. Don't change a thing you guys are awesome and I'm going to recommend to all other eligible people to go...

My sister went to the ER because she slipped and fell and hit her head. She had a pretty large knot on her head, a bad headache, was dizzy, and suoer tired. She waited two hours to be seen. Then the doctor ordered a urine test which the nurse was supposed to bring supplies back for, only an hour later the nurse was still at the nursing station sitting down and laughing with the other nurses. They're so lazy and good-for-nothing. Oh, and they definitely talk bad about patients and discuss patient information with one another. The doctor then said they had to wait for the radiologist but that they were pretty sure she didn't have a concussion, so another hour wasted only for the doctor to come in one last time to say that she's free to go. No urine sample (they even made her drink water) and no radiologist visit. Worst place ever, I don't recommend going. If you can, go to an ER or Urgent Care in Washington...