Factory Furniture Inc — Local services in Greenville

I wish I could give them a zero. If you’re purchasing appliances, avoid them and GE products like the plague. They sold an $800 lemon to my mother in June of 2018 and claimed they couldn’t take it back after it breaking down after 1 month. We’ve gone back and forth with GE about the warranty, year has passed and it has been inoperable on and off for the entire time. They’re TRASH. Go to Lowe’s. The salesperson I spoke to on my mother’s behalf was seemingly helpful in the beginning but extremely rude towards the end. Once you’ve spent your money and the product that they sold you in good faith no longer works it’s “out of their hands” and they “did what they were supposed to do” which is make their money and move on....

Purchased furniture about 8 months old now when it was 5 months old it began to fade on fabric of furniture. They have a very rude manager who told me there was no warranty and it would be my credit messed up because they was doing me a favor calling me a day before for me to bring the furniture back 2 them to be fixed by manifacture. They delivered 2 me now they expect me to bring them the defective furniture they sold me. I will never purchase from them again because customer service is everything and there's is the worst. You get what u pay for. Low prices bad merchandise and...

Truly unprofessional company. Drivers forgot some of the things that I paid for, and paid a extra 100 for delivery. They told me that it would be two weeks before I can get it, and if I come get it they wouldn't refund me anything. That's not all. So I get to the store to pick up my items (where they told me to come and receive it), and they try to direct me to another warehouse to go get it. Most ridiculous thing I've ever experienced. Everyone be careful with this store and the people...