Act II North, INC — Local services in Guilford Township

When I moved here from a 3rd world country I decided I will help in any way I can my hometown. I sell my clothes i dont use any longer, as well as donations from relatives/friends. The money goes to different causes ( last cause was a 7 month baby diagnosed with leukemia) . The clothes that do not see, I take with me when I fly home and donate it to orphanages or just people who can use it. I have been consigning with over 5 shops in the past. All great experiences, until this one! I could not find my contract, I went into the store to inquire when I could pick up whatever did not sell. The lady said after November 22, per my request she wrote it on the printed statement. When I called in November, "manager" Sara said they were donated. Went to the store, Manager quite rude as well as the owner Taisia A Marchiano. They never apologized for the mistake their shop made, and even hinted that I wrote the date on the paper to self serve me cause. They said its my fault I lost the contract ( I have an infant baby and just moved so yes its my fault for being a human) Also said they have so many customers, giving me the idea that one less is not an issue for them. I requested, I get whatever I have left there and she even had the nerve to charge me $1,50 fee for giving me the payout amount. I find it odd that out of 38 items i had only 14 sold and the rest 24 were donated. Please avoid this business since they do not care about their consignors. My neighbor had a bad experience with them as well. Plus I find it very weird ( not only me but also other consigning shops in town) that they make you find the items in the store, when its so much easier for them to do it. I think this is a way for them to have you " donate" your items. I wish them the best, however every time i drive by makes me re-live the awful experience I had with...

I enjoy shopping here and have found some really nice clothing that I love for great prices. They have clothing for men, women, and children, plus some jewelry, shoes and handbags. I also have sold clothes here and have made some good money. It's easy to do, and doesn't cost anything to consign, you just sign up and then bring up to ten items a week in good condition. The store takes a percentage of the sale, but compared to online marketplaces like Poshmark, you usually make out much better through Act II. Plus no shipping cost (which for Poshmark is 7.11 per item...ouch!). I shop both places and prefer shopping at Act II for that very reason, honestly I hate how much the shipping is at Poshmark and it stops me from buying there more often. Items must have size tags, and they can't have stains or defects. The women who work here are all very very nice and I've never seen them be unfriendly to anyone. Just don't get angry when they decline a clothing item as they are always very fair and only decline it if they know it won't sell. I've had many things declined that I thought were fine, but under the bright fluorescent lighting defects are much more prominent. I'm actually very glad they are so vigilant of defects because I shop here and I want what I buy to be nice. Also wash and iron items that need it as it will sell for a higher price if it looks nicer. Buying here is actually less expensive then goodwill and with great quality used items. Even since new items every now and then are also available. Really great place to look for clothing, and saves...

Typical consignment shop. I've bought things here many times and have only ended up with maybe two pieces of clothing that were unwearable due to defects I found once I got home. They have a no return policy which stinks when you realize something has a hole in it when you get home. They seem to check their stuff pretty well though. With that many clothes something's going to get missed. It's a risk you take when buying...