Animal Friends Humane Society — Local services in Hamilton

I don't like writing negative reviews especially for an animal shelter. However, we adopted a kitten 14 days ago that unknowingly to us brought Tapeworm AND Fleas home.

When I adopted her I expressed to the worker that I wanted to make sure she was healthy because we have an adult cat at home. The lady at the front desk assured me she has a "clean bill of health". Her words exactly. However on her paperwork she was treated with Revolution and Panacur only an hour before we took her home, and therefore brought live fleas/worms home because the medication takes at least 24hrs to work. We were not told that she had fleas or worms. When I called the shelter today they said they treat for all worms but not Tapeworm. Any veterinarian you ask would insist how important it is to treat for Tapeworm as a precaution if the animal has fleas. So either they were negligent in even checking her for fleas, or they just treated her the day of and knowingly sent her home to us with live fleas and didn't bother treating for Tapeworm when you're supposed to. Revolution takes at least 24hrs to start working. So treating an animal for the first time the day you put them out for adoption seems silly. You're just knowingly sending animals home with live fleas. The veterinarian we took her to today did a quick comb through and found flea dirt instantly. The day we adopted her I asked if she had been checked and she took a moment to check the files and then said yes, nothing was found. I find that hard to believe. The kitten was spayed by them a week after we adopted her too, how did they not notice worms coming out of her while she laid on the operation table?

Tapeworm takes 4 weeks to incubate. We haven't had her for two whole weeks yet. You can only get tapeworm if you ingest an infected flea. For us to be seeing tapeworm segments on areas she has sat or slept, means there is a grown adult tapeworm inside her well beyond 4 weeks. So she had both before we adopted her. She was apparently in foster care before we adopted her, how was she not treated for anything there?

Also, on the phone call today when I asked why the kitten wasn't checked for tapeworms she said "We don't get to check all animals since we don't always have a veterinarian on site".

If that's the case, don't adopt animals out claiming they have a "clean bill of health". Seems like they're just eager to get animals out as quickly as possible with no actual care if the animal is healthy or taking disease home. How unfortunate. Will never adopt from here again and will always warn people of this shelter.

Now we're out nearly $200 for the exam and cost of medication, and have to go through the trouble of treating the kitten and our adult cat, and treating our home.

So while they succeeded in their goal to just get rid of the animal, they proved that they do not actually care about the animals themselves or the families that adopt them. And if you're reading this before going to adopt an animal, save yourself the stress of dealing with their neglect and...

As Hamilton residents,, we have donated to this shelter, even donating in others' names as gifts, and have adopted a cat from this shelter. We understand the valuable work that this shelter provides our community. That is why writing this negative review is so difficult for me.

A stray, pregnant cat has wandered into our yard in the last couple of days. We own two indoor cats, one of which we adopted from Animal Friends. My other cat is elderly and is taking medication. Having a sick cat at the end of her life makes it impossible for me to bring in another cat at this time.

This stray is obviously used to being around humans and may have been abandoned by her owner due to her pregnancy.

We brought this cat to Animal Friends expecting assistance with dealing with this poor stray. We were stunned when we were met with rampant rudeness by Kaitlyn who works the front desk. We explained that, although we are cat lovers, we cannot care for a stray who is pregnant. Kaitlyn threatened to call the dog warden on us if we left the cat in a carrier and with a financial donation at the front desk. She stated this would be construed as animal abandonment and we could face criminal charges. When I attempted to explain that this cat may have an owner, no offer of checking for a chip was mentioned. Instead I was given the very millennial and disrespectful responses of "I'm not playing this with you" and "just put her out in a field if you need to". We were not given names of alternate shelters that may be open to take a stray pregnant cat.

Is this really the display of caring and compassion that your shelter wants to convey? I called my vet, West Side Animal Clinic, and explained the situation as I was heartbroken and distressed that I had been treated so poorly by trying to do the right thing. My vet was appalled that legal action had been threatened and that no attempt to chip-check had been offered. Additionally, she was confused as to why we were met with such hostility and not given options of other shelters.

I have called to complain to Kaitlyn's boss, Tara, but have not received a call back. .I understand that this is a particularly challenging time for all shelters because of stray cats. But to allow your frustration to boil over onto a current donor and previous adopter trying to do the right thing is unacceptable. Because of this interaction, I will no longer be a donor or recommend this shelter to others.

I look forward to hearing from someone on your management team to discuss this very upsetting and stunning interaction. My contact information has been left on the general...

This place is a disgrace. In the past couple of days they posted Oscar, a 16 year old Shih-Tzu, to be adopted. This dog has an owner. They posted as if he was a stray and never been taken care of. My brother Ryan is the owner of this dog. He was gardening and Oscar wandered off. He looked for him and posted photos on his communities Facebook page. The next day a neighbor had posted finding a stray dog that she turned into the Butler County warden. He attempted multiple times to get Oscar back to only be told he would have to pay fines/fees. Unfortunately, Ryan is going through a very difficult stage in his life and loosing Oscar had made it all the worse. His financial situation prevented him from being able to reclaim his dog. I found out about it and called the facility. I was told he could be on the adoption floor already but if not I could pay the fines over the phone with a card. I arrived to find Oscar had already been placed wit.h adoption and the only way to recoup him was to adopt him. Proceedure states he would have to be neutered first. A dog at 16 years old with hips that give out on him should not have surgery. Especially when it will require him to wear a cone on his neck with hips that keep him from walking sometimes. On this post, Ryan had made comments regarding Oscar and his time with Oscar and the situation. They deleted his comments. Ryan posted all his comments to his personal page. This caused people to respond to this degrace of a non-profit’s post regarding Oscar’s adoption and people attempting to pay to get Oscar back to his owner. They deleted those comments too. I guess they had enough of people trying to get the owner/pet reunited and deleted the post entirely. It is really sad that a company can use a title like Animal Friends and claim a dog is not wanted and needs adopted all the while people are attempting to get the dog back to the only owner he’s ever known, but instead ignores the situation completely. I am heartbroken and devastated. I identified the dog. I even filled out paperwork with Ryan’s information and home address. Still.. nothing. This company doesn’t care about their animals. They are not their friends. They are about the money. Sick sick sick. You may have been able to delete your Facebook post Animal Friends.. but there are other outlets where you can’t get rid of the truth...