Field of Screams MT — Local services in Hamilton

Been standing in line for almost 4 hours now. $20 bucks a person to wait this long and the fast pass is garbage. Been coming here for years but after this experience I will never be coming back. Spend ur night at home don’t waste ur time coming here. EDIT: we did not know how long the line was going to be. They didn’t tell us. They did have signs in line. The one we were next to when we first got in line said 95 minutes . 2.75 hours later we got to a sign that said 28 minutes. 45 minutes later we got to a sign that said 1 minute. 30 minutes later we finally got in. Went through the field and was very disappointed. Not worth the $20 and 4 hour wait. P.S. if there is going to be a fast pass line maybe make that $20 and normal tickets 10-15. I know this place makes a ridiculous amount of money and they don’t need to be...

We went last night at the 8pm time. I think we entered the maze at 8:30. Pros: It was scary and fun. Actors and decorations were great. One room had fog and a light that made it look like you were knee deep in water. The tunnel that got shorter was cool. And the inflatable area you had to squeeze through was creepy. Good amount of outhouses available. Police on site. Actors do not touch you. Cons: the scary old lady walking around the entrance for entertainment while waiting in line got really close to your face with her tongue pretending to lick you, a little too close for me. The maze did get backed up at times and you had to slow down in order to get the full effect or the group in front of you gave it away. Price was a little high for general admission...

We were not allowed to purchase the correct fast pass tickets after waiting in the fast pass line despite a representative informing us where to purchase them a few minutes prior, instead being charged for incorrect tickets and then informed we would have to wait in a much longer line until well after midnight. They also did not offer us any refund, and actually refused to provide a manager.

Now that we are back in Missoula, they offer us fast passes and 'Did us a favor' somehow by giving us the wrong tickets for the four hour line and refusing to refund us. How does that work?

Originally two stars as I figured the cashier was negligent. The owner's reply has lowered that to one star by contradicting themself and trying to shift...