Tait Farm Harvest Shop & Greenhouse — Local services in Harris Township

The products at Tait Farm are excellent but DO NOT ORDER ANY MAIL ORDER ITEMS from them. Terrible is actually a compliment. I ordered a gift basket for Christmas on the 8th of December. It was not filled for one full week. No communication to us that they had run out of certain items. No communication that they could partially fill the order and then follow up with what was missing. They used COVID-19 as an excuse but that is not an excuse for lack of communication. Finally, after a number of emails the gift basket was shipped. Now, you would think that because it was their fault that the basket had not been shipped that they would send the package second day or some other expedited delivery? Nope! They sent it regular USPS. The absolutely slowest way to send an item. And they knew it was a Christmas gift. Now, it is still (On December 26) sitting in a Post Office facility in Pittsburgh. The item is supposed to go to the Cleveland area. I notified them of this and they refunded my purchase price. SO WHAT? The gift is still sitting in Pittsburgh. They should have (a first class operation would) immediately sent a duplicate gift basket via overnight to my friends in the Cleveland area. These people must be rookies in the mail order business. Only someone with no experience would treat customers this way. I assume they thought the refund would fix this but the refund fixed nothing! As I said, their products are good but I am beginning to wonder that if their quality control on expediting and shipping is this bad, how is their quality control in other areas of their business. I do not typically give bad reviews but in this situation, I wanted present and future customers to know how we were treated by this...

They had a huge collection of flowers when we got there, which we expected, coming out of winter. They didn't have as much fresh produce.

They had a good collection of seeds, so if you have your own garden and want to grow your own lettuce, zucchini or cauliflower you can get that there.

Products they had on sale were mostly processed foods, that keep longer like jams and marmalade, relish or some syrups to mix drinks. They also had cheeses and a few greens like scallions, spinach or carrots.

I expect that the collection of things to sell will change significantly over the course...

GREAT PLACE. I have been coming here for a few years. I really LOVE the selection of native plants and fresh garden delights. They have fair pricing, local harvest, and sustainable inventory! I have found some real treasures here, and love just coming to look around. I bought all my violas and pansies here this year. They also have incredible seed selections and artisanal seed packs. The local arts are incredible and I love the sense of community here. The staff are all eager to help you out and are very friendly. I make this place a...