Schubert's Hartford Theatre — Local services in Hartford

So it was my first time to the movie theatre today. I have been contemplating about even writing a reveiw. I read others comments and one person just changed my mind about writing it. He said it takes time to make the pretzels but no big deal they will bring them to you. Not alwaya the case. When I was ordering my pretzels a employee was about to deliver pretzels to customers that were already seated. So when we are done paying she tells us to come back out of the movie in 10 minutes for them. I was in shock because of the other people getting them brought to them. I asked why I couldn't get them brought to me like they brought them to the other people. She told me there were 50 people in there and it would make it difficult. I was like okay, kinda confused but I thought well maybe the other customers were not in a so packed movie. We get our drinks and popcorn and start to go in the theatre. As we are finding seats I see the girl that brought the pretzels to the other customers. Same movie but for some reason I would have to miss part of the movie to get mine. I just moved to the area and wanted to give this movie theatre a try. I feel if you are not capable of doing for everyone don't do it for just some. Or even a better idea would be to get a machine for pretzels instead of putting them in a pizza oven and making paying customers come out of a movie they paid for to get them every 10 minutes or so. I had no other problems but not sure if I will ever return to giving them...

I live less than a mile away and î've been here several times. I've had problems maybe twice and they make up for it. One problem was a movie not working and they gave me a few free tickets, AND allowed us to see the movie next time for free. The staff is always friendly especially the curly dark haired medium length chick with glasses. She's always super friendly. Idk how she does it. I work with customers and I wanna slap them. They always bring me out my pretzels and they're always delicious. I've seen reviews where people say the popcorn wasn't that great. Well I've been coming here for a long time, years, and it's always been good. Though I usually get pretzels. They also have nacho chips too and I think pizza. The chips are good, kept heated. Haven't had a pizza yet so I don't know how that is. I think it's Palermo pizza and I've had that pizza frozen and it was gooooood. My only problem with this theater is occasionally they don't have a movie I wanna see and sometimes there's not very much salt on my pretzels, but hey, I shouldn't have a lot anyways lol. And now they gave me a card where if I present it they'll stamp it and I get a free movie on my sixth visit. Can't wait to see all the comic book movies here this year. P.s. I'm an avid movie goer and I come here at least once a month. Today I'm here seeing two movies. The revenant and the forest. I'm in the lobby now sitting on a couch waiting on a friend to see the...

First time going to a movie since getting out of the service. Was really looking forward to a pleasant experience. Got the family all set and ran outside to put on my glasses. Accidentally tried to go in the incorrect door and was met by an extremely rude woman who appeared to have no affiliation to the theater. She in a very unprofessional demeanor opened the door and asked how she could help me. I simply replied, "I am just trying to get in to see the movie I paid for." With a big sigh opened the door to allow me in acting as it was a huge inconvenience to her. She also proceeded to remind me the other door was the main entrance. Do me a favor, next time put a sign on the door big enough for people to see or just extend some courtesy. I think I have put enough on the line for you to give me that. I would understand if I was trying to sneak in, but I wasn't. Here's a better suggestion, don't open the freakin doors or just keep them locked. Good thing I don't go to the movies...