Memorial Funeral Home — Local services in Homer

I recently lost my mother they handled hers(June 2019) & my father funeral (1984); the director did an excellent job but the office is shady with the paperwork. Unprofessional as far as I'm concerned; they had me to sign paperwork and wouldn't give me a copy at the time I sign they said they would mail it to me with my death certificate.When I did receive the death certificate I had no paperwork not only that they made my niece the beneficiary so if she was the beneficiary why didn't she signed the paperwork I didn't like that unprofessional attitude and every time you call they would take messages and they don't return calls I didn't like that. When I spoke to one of the owner she said I have other people to take care of. We have patronize then for over 30 years. I was disappointed in that point of the service. The director we had (Steaurt), was excellent. I thank God I don't have to use them and deal...

My son needed death certificates from his aunt's death. The siblings had told me I could have 3. I would call and they would say, they were not in, then hang up before I could ask a question or tell her anything. I realize a nephew does have to get a death certificate but what's wrong with just saying that? Just tell me that they said not to give you one. Instead, makes me think that something shady is going on. They would transfer me to the person over the death certificates and when she answered the phone she would say that she was not in today. They would say the person I needed to speak to was in the field. I still have not gotten a death certificate. But there are other ways to get one. Memorial Funeral Home is very...

TERRIBLE!!! This place needs negative stars. The paperwork is shady. The way they handle money is shady. They have no sympathy/empathy for people losing their loved ones. It’s all about the money. I do NOT recommend this place to absolutely anyone.GO ELSEWHERE. The communication sucks. The Rev Genyard will tell you one thing then turn around and say he didn’t say it. Misguided business with unprofessional workers. They rushed us out of the funeral home and kept saying “ ok ok, we have to keep it moving, keep it moving”. Rushing us as if we were a heard of animals. Las thing we need is to be rushed and hurried out while trying to mourn and look...