This has been my family care doctor for over 10 years. Dr. Baker has always been a good doctor in terms of knowledge. But this facility has always had a habit of making people wait for over an hour for the doctor to finally show up. Today I went in and paid $90 up front because I don't have insurance. They told me to wait in my car. I waited in my car for almost an hour and a half with no sign of Dr Baker. And I have no AC in my car so I went back inside and sat down. I waited inside for another 15 minutes and they kept bringing in new patients. The new patients could go to the back like normal. Why didn't they have to wait in their cars? So I paid $90 just for them to forget about me. I finally got my money back and left. I probably won't be back. I can find another...
   Read moreI have been coming to Hookerton Family Practice for years and today will absolutely be my last visit. This is the third time I have visited Hookerton with an appointment and I have had to wait OVER AN HOUR after my appointment time to be seen because they consistently overbook themselves. It is also INFURIATING to arrive early for an appointment and sit back and watch people who arrived AFTER you be taken back for care first. I am extremely disappointed in the way the quality of care for their patients has diminished over the years, and any consideration for long time patients is non-existent. Do yourself a favor and find another doctor’s office unless you have hours on end to spend on a basic check up...
   Read moreI’ve been going here for years but recently, they do not care about their patients anymore. If you are sick, you asked to wait in the car …. I’ve been waiting outside for 4 hours now. They place you on hold for over 10 minutes if you try to call inside and ask them if they forgot about you. I’m confused how there is … about 3 lady’s working the reception desk, and someone how they all managed to ignore me when I walked inside to check in. It seems like no one here actually cares about the patients anymore and it’s a damn shame. It’s been about 3 visits that this is how my...
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