This is the worst run reception venue I have ever been to. Be smart and book your events elsewhere. The event coordinator, chef, and owner are all completely incompetent and tried their best to ruin my sister's wedding reception. They were all full of lies and excuses for everything. Hopefully you don't mind a funeral luncheon also using the space while the 1 person sets up for your event. Also beware of the event coordinator because she is quick to slander anyone who is making her look like she doesn't know how to do her job. Just a quick run down of the things they did wrong for my sisters wedding: double booked venue, late to let us in to get ready, event coordinator yelled at bridesmaids for her being late, attempted to use different color napkins than was initially shown, refused to provide any golf carts for picture taking, claimed all kinds of additional fees than were provided and discussed with the original coordinator, upstairs room was dirty and no drinks were provided as we were told they would be, incorrectly set up tables based on diagram they provided, incorrectly numbered tables which we caught and fixed, forced the florist to fill all vases with a tiny pitcher that she had to fill up in a far away location, had to have the florist change the agreed upon time for set up because they were not ready, dinner service was late and slow, the wrong dinners were provided to the majority of the guests and when this was brought to the attention of the coordinator she had the chef storm out to yell at my sister in front of the guests (the chicken was not the same chicken they were served at the tasting so beware), a giant tip jar was placed at the bar despite a substantial gratuity already being paid by the bride and groom, liquor drinks were served with practically no alcohol content as was noted by almost every guest who was drinking, only one bar tender was provided despite over 125 guests so there was frequently a line, and all of these issues were brought to the attention of the coordinator and the owner. Instead of attempting to rectify they situation, they complained about my sister and blamed her for everything. Most completely unprofessional place I have ever been. Just because you have a beautiful venue does not mean you can have absolutely no customer service and treat those people who book you like garbage because you already have their money. Shame on you for your poor service and for adding so much unneeded stress to my...
   Read moreI should have known better.
My usual golf group are all still working full time jobs while I am semi-retired. So getting them to play weekdays is very hard, and I usually play as a single on weekdays. When you play as a single you never know if you might get matched up with others or if busy get stuck with slow play. So I pay close attention to online tee times to see how busy a course is. When tee times are not online you are at the mercy of the course on timing and pace of play.
I called Shadow Lakes to see if I could go out as a single on a Friday morning. I was told they had a large group going out around 10AM, but that I could go off a half hour prior as a single. What I was not told on the phone or when I checked in was that it was right after at least 7-8, 3 ball and 4 ball groups. I was waiting after the tee shot on number 1.
Two groups let me play through, but I could see the next groups on holes 4, 5, and 6 all waiting to hit so I was not going anywhere by playing through. I ended up leaving after it took just shy of 2-1/2 hours to play 7 holes. I appreciate a course allowing a single to go out, but getting a heads up that slow play is likely or just not booking a single in the middle of numerous 4 ball groups would be appropriate.
When I played here last year as part of a 4 ball, it was also very slow.
As for the course that I did see, it was in fair shape. Greens rolled well, but there were more than a few dead spots in front of greens and in...
   Read moreAWFUL experience!
I went to a wedding last weekend. The staff was rude, slow, and the owner was a total jerk. For perspective, my sister had her reception there 5 years ago, and it was awesome. great service and nice staff. This new owner is awful. The father of the bride could not get a shot because of "club policy" that all liquor must be served with ice and a mixer to the top of the glass. A friend couldn't even order a scotch on the rocks, for the same reason. Why? the new owner is CHEAP, CHEAP, CHEAP! We waited in line at the buffet for over five minutes because, while the green beans and pasta were cold, no one would bring out more chicken or beef. I guess they had hoped that no one would notice. CHEAP! Everyone complained so much that the owner shut down the bar an hour early, and his daughter (another bartender)passed the bottles through a little divider back to the cash bar. Whoever wanted a Yuengling or Screwdriver had to walk over and pay.
The electric soap dispensers in the bathrooms were shut off, and replaced with ugly, random pump bottles (in a shell shape, no less).
This place is the opposite of classy.
The outside wedding pics were nice both times, but the service and experience were AWFUL.
I've been to classier fire-hall weddings.
These folks do not know how to treat guests.
Instead of usual chatter about the bride's dress, all of the guests talked about the poor service.
Shameful and...
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