Huntsville Auto and Truck Salvage — Local services in Huntsville

I heard about Huntsville Auto and Truck Salvage from a friend that delivers parts to them from different dealerships here in Houston. So when my mechanic said that I needed a new engine I decided to give them a try. On May 6th, I purchased an engine and text them the delivery info. No one has called or texted back about a receipt for my purchase. Now here's where things start to go left. The next day I called several times to find out the status of my purchase and why I hadn't received an receipt. Finally I got hold of someone who actually text me a receipt and informed me that the engine would be shipped out once they test it. Ok...so far everything seemed to be going as planned (so I thought). Once my mechanic received the engine, put it in and got everything connected...they heard the timing chain knocking, (the timing chain was no good). My mechanic tried talking with them to explain what was going on but called me back in frustration saying that they don't want to answer their phone and they come across as scammers. On top of that, the mileage on the engine was 2× more than what was quoted over the phone. He informed me to contact Huntsville Auto and Truck Salvage immediately and let them know because there's a 30 day warranty. He informed that the part #, the start #, and the yellow "X" (which he felt meant damaged and they knew this upon shipping) was still on the engine incase they asked. Well here's where the real runaround begins. I called and was connected, put on hold, call dropped, & hung up on for a day or 2 until one guy finally decided to connect me to the "Boss Man". Ok, so now I'm finally getting somewhere (so I thought). So now I'm talking to the "Boss Man" Jessie and discussing the issue with the engine. We talk and he told me to call back on Monday (Memorial day) after he talked to his mechanic. So that's what I did. At this point the runaround is not only frustrating but unprofessional. Here it is May 28th and the "Boss Man" still hasn't returned not 1 call, a text, or even sent out a courier pigeon about the engine's issue. I myself am annoyed and frustrated that I had to keep calling this place when the "Boss Man" him self told me to call him back. But for the life of me I couldn't get a instant reply back the way my money instantly hit their Zelle account. So it's feeling like they're giving me the runaround #1. to avoid correcting the issue and #2. run time out on the engine's warranty. If my mechanic removes the engine I have to pay double labor for him to put in another. But I'm not here for the fake apologies that Huntsville Auto and Truck Salvage gives others here on Google. I'm here to give a heads up to those who are looking for a serious auto salvage place. Because of my experience I would NOT advise buying engines from these guys at all and definitely do NOT purchase anything over the phone without seeing if the part actually works or it is what they say it is. Hopefully my experience with Huntsville Auto and Truck Salvage, can help you avoid this happening to you.

Update: 6/04/25 As I was saying about being unprofessional. Huntsville Auto and Truck Salvage came to the reviews to reply but still hasn't called me formally about the repair option selected on that "Memorial day" call Jesse refused to take. Jesse has my #, I do not have time for the phone call...

WHEN I CONSIDER THE THINGS THAT MY HUSBAND DO HE IS ALWAYS INTO SOMETHING DEALING WITH VEHICLES! AND MY HUSBAND MAKES FRIENDS WITH EVERY ONE! BUT GOD HAS GRANTED MY HUSBAND GREAT FAVOR WITH MR JESSE AT HUNTSVILLE AUTO PARTS! MR JESSE IS ONE OF THE MOST NICEST MAN IN THE AUTO PARTS HISTORY THAT I PERSONALLY HAVE MET! MR JESSE HAS HELPED MY HUSBAND IN SO MANY WAYS CONCERNING AUTO PARTS FOR YEARS! AND SOMETIMES I TRULY FEEL LIKE THAT MY HUSBAND JUST LOVES TALKING WITH MY MR JESSE BECAUSE MR JESSE WILL ALWAYS TALK BACK TO HIM! WHEN HE HAS A NEED HE CALLS MR JESSE AND ASK ABOUT ANY PARTICULAR PART AND IF MR JESSE HAS HE SAYS COME BOSS MAN I GOT! BUT THE THING THAT I LIKE THE MOST ABOUT MR JESSE IS HE WILL MAKE SURE THAT PART IS STILL THERE, IN WORKING ORDER AND VERIFIED THAT IT MATCHES YOUR VEHICLE! SO WE HAVE NEVER MADE A BLANK TRIP BECAUSE THE PART WAS THERE! AND WHATEVER PART OR PARTS THAT MR JESSE DOES NOT HAVE HE HAS ALWAYS SET US IN THE RIGHT DIRECTION! BECAUSE THIS MAN HAS GREAT CONNECTION WITH MANY DIFFERENT AUTO PARTS ALL IN HOUSTON! AND WHEN MR JESSE SEND YOU ANY WHERE ELSE OUTSIDE OF HUNTSVILLE AUTO PARTS YOU RECEIVE FAVOR ALL BECAUSE YOU WERE SENT BY MR JESSE! SO IF YOU HAVE NEED OF ANY GOOD WORKING AUTO CALL HUNTSVILLE AUTO PARTS AND ASK FOR THE MAIN MAN MR JESSE! AND REMEMBER LIKE ALLSTATE YOU ARE IN GOOD HANDS! THANK YOU MR JESSE FOR HOW YOU HAVE TRULY HELPED ME, NEIOSHA YOUNG AND MY HUSBAND, GARY L YOUNG SR! HUNTSVILLE AUTO PARTS IS YOUR ONE STOP SHOP FOR ALL YOUR AUTO PART NEEDS AND MR JESSE IS YOUR AGENT TO CONTACT! BUT THE WHOLE STAFF OF WORKERS ARE ALL GREAT PEOPLE TO EVEN THE PART...

READ!! Back in June I asked for a 99-03 f150 5.4 engine, I was told it was going to get ready for pick up in about 2hrs, I arrived there 2hrs later, not ready, THEY DIDNT HAVE THE ENGINE, THEY had a 5.4 from a F250 with "111k" (BS!!!!! It's more like 280k miles!!!) similar to a f150 5.4 with a few differences, so i took it. Oh well, i did a 2-hour drive, so I waited another 2hrs for them to pull the engine .. I had to replace the oil pan,oil pick-up tube valve covers, and oil filter adapter and flexplate. extra Money spent there, I also changed all the pulleys and sparkplugs along with a few sensors plus intake manifold gaskets...I installed the engine, BLUE SMOKE started coming out the exhaust, VALVE SEALS ARE BAD IN THE ENGINE!!!, I was still within the "30 days warranty ".. I'm not taking the whole engine out and installing another one like it's changing a tire 🤡 ..so CAREFUL when you buy here!! $900 is gone for the engine itself, now whenever I start the truck or accelerate ALOT!! Of BLUE SMOKE comes out, and changing the VALVE SEALS IN the 5.4s is impossible. The whole engine has to come out or take the heads out.. 1 out of 5 STARS!! FOR THIS...