alphabroder — Local services in Irving

Yesterday I had a last minute hot order from a client...went to my go to shirt supplier AlphaBroder, placed the order on time so the shirts will ship and arrive next day via UPS (Dallas to Houston)…UPS driver comes by, and NO SHIRTS...called AB and they blamed everyone from the moon, to COVID to the Hurricane...are you kidding me!!! so I asked for a shipping refund ($25) and they threw the COVID excuse, now normally I am sympathetic if its going cross country or even out of state, but UPS from Dallas to Houston has had no issues, then they try to blame me for choosing the carrier...very disappointed in the customer service. I even ordered some shirts from SAN MAR after I placed the AB order and it arrived today...maybe it's because I am a small mom and pop business and not worthy of their time or...

The warehouse is dust filled poorly cleaned. The racks are almost all damaged and nothing is being done about it the human resource Lady francis has a terrible attitude and overall demeanor with helping people. She harassed me over getting coffee in the morning constantly It took weeks for them to get something...

I absolutely love Alphabroder. You have to have a resellers lisc and register to buy here. They do not sell to the public This is my go to stop for apperal. They are fast and you can often pick up the same day. I is their website which is amazing. Check it out sometime if your looking for a...