I do not usually leave reviews, and especially not negative ones. I like to live by the understanding that people have bad days, and to be understanding and kind to all. However, my first experience with this shop was horrific. I was the only person in the shop and things started out bad from the moment I walked in.
I was met with an older woman upon entering the shop who was on the phone. I politely waited, giving her a smile, and began looking around because I was curious what they had to offer outside of what I was able to view on their website. After a few minutes she looked over to me and asked what I wanted. No greeting, no smile, annoyed tone. I advised that I wanted to purchase their family pack (the most expensive pack at that), and she nodded and yelled it to those in the back. She told e it would be a few moments and I was perfectly fine with waiting. Believe it or not, she was the most pleasant I dealt with there.
Within a few moments, two elderly men came from the back and one turned to me and asked what I wanted, again no smile or greeting. I advised him that I appreciate it but I was already helped by the woman from before and this man had the audacity to say to me, in the most vicious tone, "I do not care. She isn't the one making them so what do you want?"
I was absolutely floored. The three were horrible, had no customer service whatsoever, and I maintained my pleasant tone and smile through it all. I bought my packs, loaded them in my car, and returned the cart they provided me with a "Merry Christmas to you and yours" and was scoffed at and ignored.
The deal is incredible, and the meat quality excellent so there is that. But, I advise you to be prepared to deal with some of the most u pleasant individuals if you are planning to take advantage of that.
I still wish the three a Merry Christmas and hope for the best with their families, but there was simply no reason to channel Satan the...
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