If you're in Union or Madison counties and need computer service, call Plain City Computers.
My parents live in Plain City, and I maintain their Windows PC. As I reside in Phoenix, I do this remotely. I've been able to handle most things - until recently when I attempted a full Windows 10 reset. It repeatedly failed at around the 87% mark. Even if I had been there in person, I was stuck.
Plain City Computer had strong reviews, but having left their retail space, it's not obvious if they're still in business, so I left a message. Brenda responded right away. Dad dropped the machine off and picked it two days later. Brenda did a reinstall of Windows that I wouldn't have been able to do and then she went above and beyond to make sure my remote access was back online.
She's an expert, communicates well, charges fair prices and is conveniently located in her...
Read moreWhat I love about Plain City computers - is that Brenda is so honest, and doesn't sell you things you don't need that will cost you a fortune later. She gets me exactly what I want, and gets my account setup to minimize my bill as much as possible. When I've gone into Verizon stores they've tried to bamboozle me and family members into things I don't want. Hubby got stuck for $500 item. Brenda is a straight arrow - she doesn't cheat you like other places regularly do. I wouldn't go anywhere else. I get what I want when I want it. She goes out of her way to meet my needs and...
Read moreI called in to refer business to plain City computers and was meet with abrupt and rude attitude. I was only able to say my name before they rudely cut me off and told me they were too busy. Wouldn't even take my phone number to call me back.
With that kind of customer service who needs business
Edit: in response to the owner. I would never refer business or my clients to your establishment with reactions as put forth by your organization. Even when dealing with sales calls a little decorum goes a long way, you never know who will bring...
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