Central Issue Facility (CIF) — Local services in Junction City

Undercover Boss- I decided to see for myself what my Soldiers have to go through. Last Friday, I had the opportunity to see for myself the outstanding service and Professionalisms of the “turn in” staff at CIF. I watched as one of the employees, Jason Harris, calmly instructed a Soldier on how to Dry his IOTV and explained why he couldn’t take it in damp. He never raise his voice or was unprofessional to the Soldier, even after the Soldier continually tried to turn in dirt and damp gear. Mr Harris helped the Soldier by advising him how to acquire a loss report by his local chain of command. It was also great to see that the staff worked together to Expedite the process. Praises to Joe, Jason, Dave and Mr Hernandez . I also witnessed Ron, one of the managers their, conducting leaders rounds in the area. Overall it was an outstanding experience and a relief to see that This CIF is not like most I have encountered in my 22 year career. It’s full of veterans that still care for their battle buddies in...

Haha good luck. They're basically like *oh noo. You have a microscopic bacteria if the left pocket 3 inches deep... I guess you cant leave post for 17 more years. But nice try. Also. Dont call, we wont awnser."

I'm surprised they have 2.7 stars.

They should have people clean their equiptment 9 months in advance in a spotless airlocked facility.

Way too high of standards for being in the middle of...

Me: Pulls out rubber over shoes from duffel bag for turn in layout, they fall on the ground

CIF lady: (after getting through all my gear) ok Sir you need to also take your over shoes home and clean them.

Me: They're clean ma'am I LITERALLY dropped them HERE in YOUR work place that's how they got dirty.

CIF lady: I'm sorry Sir I can only take them clean....

Me:...