Furniture Home KC — Local services in Kansas City

Nothing in Stock. Rude, disrespectful staff. Before placing an order for a sectional and oversized ottoman. I contacted the store to see if the items are available for delivery Before Christmas. I was told the right arm would need to be ordered but a left arm was in Stock and could be delivered in 3 days. The ottoman needed to be ordered and that would be late December early January. I placed my order online on December 6th. Waiting for delivery today I received a call stating he had placed my order and it would be end of December early January. I informed him that is not what he and I spoke about as he was the person I spoke to. He rudely cut me off would not give me a reason why he before said he had the item once I said i could not wait until January. He lied to get my purchase. He hung up in my face and will not answer the phone. Now I have to dispute the charges and wait for a refund. Bad place to go. This was a Christmas and birthday gift for...

Went to look for a couch on Saturday. Not pricing your items is the easiest way to lose my business. The owner said, "you can ask me, it's in the catalog". I really don't want to ask the price on 10 plus items and engage in dialog. I want a fair price upfront. This store is designed to negotiate price and push you toward financing. If you enjoy that sort of thing, you might like the store. I prefer transparent pricing and paying in cash. I had much better luck at...

This store had EXACTLY what I was and have been looking for. Went to one furniture store the same day, and they fell short of my expectations. Drove the 10 minutes down the road and they had the better selection and items on hand and in constant stock. I'll be back when I start...