Firethorne Community Center — Local services in Katy

In trying to retrieve my keys for the first time, staff was not in the office until closing time and had decided to leave early that day without providing that information to residents. Staff made no apologies afterward about wasting my time, made no alternative arrangements to pickup keys, and took no accountability for not being there when they said they would. They offered nothing further than a response that said you must meet our office hours deadline to come and pickup the keys and it is your responsibility as a resident to tell us when you will be coming to the clubhouse within business hours. I found it to be wholly unprofessional, disrespectful, and I will be sharing this story with...

I went here for some information about the Firethorne neighborhood and the staff there were able to assist me. I now have my mailbox key, pool key, and gym key for the subdivision...

Second time there since the pandemic. They are taking the precautions closing for 30 minutes to check the PH of the water a d to disinfect. In addition they require adults who enter to...