I called and gave the individual who answered the phone the information on my truck. I politely ask how much would it be to install the torque converter and he simply stated “not interested” and hung up. I’m looking at my phone like Wow. That was real unprofessional. He could have at least said well sir I don’t want to do the job because of x,y or z or given me an explanation of why he wasn’t interested. I mean I did call Stonewall Transmission. I didn’t call a transmission shop trying to get my AC fixed. I’m just saying. Very rude. And to think that place I bought my torque converter from...
Read moreVary bad customer service .The guy got upset that my mom told him that she needed to talk to her son about what they found out was wrong with her car. The guy said that he would charge an extra $100 if she brought the car back for wasting his time. Unprofessional at...
Read moreVery professional group. Was impressed right off. These mechanics are very professional and do more than what is required. This experience reminds me that there are still REAL mechanics out there and to not lose hope in good service. They deliver...
Read more