Lady was very helpful and friendly. I actually went here to turn in my modem and be done with sparklight after 3 years of being a customer. Customer service sucks when you call them they can't give you answers to anything. The service sucks even after switching plans, is what it is because it's either crappy service thru sparklight or crappy service thru ATT which costs twice a much. Not happy with the service or constant rise...
   Read moreNewwave has dropped many channels that I watch and that are popular channels like CMT, TVLand, Spike. Nick, and many others. Technical support is great but would not recommend anyone at all signing up with NewWave. They offer nothing worth watching! Get an antenna and have better channels than Newwave. They have actually sold again to another company and things are expected to get worse. $89+ a month for nothing...
   Read moreGot to the store five minutes after five and they wouldn’t take take care of us. If I had done that at the store I worked at I would have gotten fired. My mom pays $130.00 a month for your services and we were treated like this. We started calling at 4:30 pm. We are from California and didn’t know location. Left message and they...
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