Nifty Thrifty Shop LLC — Local services in Kenosha

If a item isn't price why is it on the sales floor? One of the sales mgr could have handled situation better then she did then just saying store policy to a child whom wanted her mom to buy something that was hard to find and all. It ain't the customer fault for the items that we couldn't buy to be denied of the product as what does a store mgr job description have in their job duties? Doesn't satisfy a customer matter and keeping them happy then making a child cry because they get denied like adult. They have those on work release in the justice system helping them out by observations then proper communication should be told to them before placing on floor. There was better ways then being rude or unprofessional in the situation then saying store policy as observed body language and all as like one didn't care at all. I refer many to donate to your store that your remodeling which does cost y'all money and if you lose customers then it's like losing money. I have seen many try to please a customer better then what was given on this day and was willing to pay for items like rest on reciept. I know the other store mgr would have done better then other as no name tags to state individual that gave poor customer service. Other stores have similar policies but they still price it to sell it to customer instead of denying the customer and waiting on their terms before it's priced and placed back on sales floor to be purchased. They ask for donations for the shelter but why do they have to upset a child or customer? I said to my child be mad at the right person not me as item she wanted we looked high...

This is by far my favorite thrift store but the incident that just happened made me very sad, I looked up on Google what time they closed and it said 530 . It’s currently 430 so I think I have an hour left to shop awesome , I hurry and unload my kids and get to the store at 440 and see a sign on the door that says they close at 5 okay whatever I still have 20 mins to shop I go in look in the front for maybe 2 mins then try to find he back room to look at the children’s clothes and where a lady then hurry’s and shuts the door . So she opens it back up and says they closed off the back room . I’m very upset at this point so I put my cart away and load my kids back into the car where I call and ask what time they typically close the back room the lady says they typically close it at 5 but right now it’s closed . I know it’s just miss communication but it’s very frustrating when I have to load and unload my kids and they close it early with...

I went to drop off some very nice things for donation purposely because donation help womens horizons when I got there I saw a sign No donations today (this is the only day I can go because I work the same hours there open) I went inside explained and asked if there was anyway I could donate today they got who I assume was a manager I explained again. and this women was not helpful and asked well what do you have I told her some of the things she said so you have them individually bagged Each Item? I said No I have shoes and boots in original boxes and more she said they need to be bagged individually I said you do not make it easy to donate and I left and donated to St Vincent's they were helpful and glad to have my items Sorry womens Horizons hope you get someone f more...