Down The Road Motors — Local services in Kiefer

I did it first. You have really good luck with this dealership. We have bought one vehicle from them, but we went to buy our second 1 from them. And the very beginning was really good. They were working with us. They were really good. Everything didn't have a problem until about 6 weeks after having the vehicle. The rear end fell out of the truck while my husband was driving. so then we called them. They made us tow it to their place. And they're making us have to replace that rear end. That fell out because they didn't know there was an issue. We set up a payment arrangement for him with that. Well then not, but a couple weeks later. The freaking engine messes up to where it's not drivable. It's sitting in my yard, not drivable. And the dealership will do nothing about it at all. They wont-work with us, won't do anything? We've only had this vehicle for 4 months. And out of the four months that we have had this vehicle, it has been broken down three months in this dealership, we'll do nothing. Ps So yesterday this company called and asked my husband to have me remove my post because supposedly I posted on a tx and some other state. I did not and it says kiefers down the road and every where I posted said kiefer. So I will not be removing my post they are just mad because in my opinion the truth is being told. And I will tell everyone I come across to not go to this dealership.

Ps reply to your post You have talked to my husband several tolimes since the rear-end. And you have us paying the bill to you all for the rear-end. And you knew the truck was down again because my husband told you it was. You never reached out to us about the truck at all the only time you reached out was about the review not the truck. And everywhere I posted it says Kiefer ok. So show me where I posted in the...

The Truck I bought from them a year ago has been a lawn ornament for about 8 months now... after doing repairs I found traces of "fix it" repair trash that destroys the coolent system wich cools down most anything in your vehicle engine, transmission, radiator ect... the stuff is absolute trash that clogs everything... not saying they did it to put a band-aid on the truck just to sell it but someone did haha anyway buyer beware probably not the place to buy a "reliable" vehicle, maybe a decent place if you are handy with a wrench!!! And also I feel it's only fair to say I have only purchased one vehicle from them so I can not speak for the whole lot... mine was trash though!! Wish me luck I'm still flushing that crap out and honestly I don't think the cost of repairs are worth it.... long story short they got me... still paying for my lawn...

Buying a new ride is a BIG decision for me & something I've put off for a very long time. When I stopped by Down The Road Motors I made them aware of that fact. I wanted to take my time on making a decision. Bri & Roger put no pressure on me at all. They were very patient with all my questions & concerns. Throughout my decision making process the owner Casey Enlow contacted me personally multiple times to make sure his employees were taking good care of me. They definitely were. Bri, Roger & Casey went above & beyond making my purchasing process stress free. That is the best customer service I've ever had looking at vehicles. That kind of service is hard to find these days! I absolutely love my new Suburban!! THANK YOU Down The...