Duey's Plumbing — Local services in Killeen

⭐⭐⭐⭐⭐+

I can’t recommend Duey’s Plumbing in Kempner, Texas, highly enough! They recently installed an Aquasana whole-home water filtration system for us, and the experience was exceptional from start to finish. This team truly sets the standard for outstanding service.

Kevin, the master plumber, was an absolute gem. Not only did he expertly install our Aquasana system, but his knowledge and guidance were invaluable in helping us choose the perfect model for our home. Kevin took the time to understand our specific needs and provided tailored advice, ensuring we got exactly what we needed without any upselling. His expertise and professionalism made the entire process seamless, and the installation was flawless. The difference in our water quality is remarkable—thanks to Kevin’s skill, we’re enjoying clean, great-tasting water every day.

A huge shoutout also goes to Margie in the front office, who was an absolute pleasure to work with. From our first call, Margie explained the entire process in great detail, answering all our questions with patience and clarity. Her excellent communication kept us informed every step of the way, making the experience stress-free and straightforward. She’s a true asset to the team!

Duey’s Plumbing impressed us with their punctuality, arriving exactly when they said they would, every time. The team treated our home with respect, leaving everything spotless after the installation. The Aquasana system has been a game-changer, and we owe it all to the incredible work of Kevin, Margie, and the entire Duey’s Plumbing crew.

If you’re looking for a plumbing company that combines expertise, reliability, and top-notch customer service, Duey’s Plumbing is the way to go. They’ve earned every one of these five stars and more! We’ll be calling them for all our future plumbing needs....

Duey's plumbing is the best! My property management company has used them extensively for several years and has always been happy with their service. My own home had some issues over the weekend....a leak under my home. Unfortunately Duey's does not do after hours or weekend calls, so I had to go with another local plumbing company. The other company came out and said they would have to cut through the brick on the outside of the home to get to the issue, but would get me a bid on the job. Later that evening I smelled gas in the home and we had to call the "other local company back out. They could not find the leak so they turned off the gas. Had NO heat or hot water! Monday called them since they had come out over the weekend only to be told could not get to it today...would be sometime the coming week. It was cold with temps in the 40's! So called Duey's Plumbing. They came out and not only found and fixed the gas leak, but determined that cutting through the brick or ripping apart my kitchen cabinets was not necessary saving me thousands of dollars!! I TRULY LOVE THESE GUYS AND Mr. Duey you are...

BEWARE - This company are con-men. We hired them to come look at our well. They wouldn't give us a time estimate that they'd be here or a price. The guy gets here and chats with the neighbor for 20 minutes, literally just glances in our well house and tells me that all he can do is "offer advice because I don't work on wells"! What the heck was he here for then?! I called the owner to confirm that we weren't going to be charged for labor because clearly this must have been a misunderstanding. He very rudely tells me that he already discussed this with my husband, which he did not. What Duey had told him (in person) was that he thought we needed such and such part for our well. I tell him that we're not going to pay this bill and he says that he'll send it anyway and hangs up! We are a young couple with a family who had to pay to cremate our daughter less than 3 weeks ago and the last thing we need is some rude man billing us for...