Service is slow and tenuous at best. Support is slow and tenuous at best. Reliability is poor. Frequent outages with intermittent connections. I try to tell them what's wrong. They don't listen. But what do I know? Only 30 years in the computer and networking field. Retired network manager for Cox Communications. Extensive Cable Modem Termination System and broadband experience. Building and debugging networks on international scale for decades. SNA/SDLC, IP, Token Ring, Ethernet, Cat 3,4,5,6,7. Servers, routers, Cisco, Telephony, you name it. This is not a reliable network provider. They use wireless tunneling to a consolidation point off of a local grain elevator. Clearly visible from my home. Excellent signal strength at the antenna on my home. The problem is with their network. It is...
   Read moreFrom the very start of service to installation, Haviland Broadband has gone above and beyond to provide my business with the best options. Their customer service is always friendly, and their installation process is efficient and timely.
Most recently, I assisted someone relocating to the area who needed their services. When we ran into a few snags, Jayci took the time to go above and beyond in offering practical solutions. At Haviland Broadband, you never feel like an inconvenience when you need assistance. Instead, you always walk away feeling genuinely appreciated.
I highly recommend Haviland Broadband for both their reliability and their outstanding...
   Read moreWe’ve had haviland broadband for 11 years, while we lived in Sawyer and continued when we moved a few miles out of town. We have been nothing but happy with the service! We’re out of their current fiber range, but we still have great download and upload speed. They’ve always been so easy to work with, helping us get the best set up for our household. Their techs are incredibly knowledgable and show up quickly if we have an issue. They always have us up and running...
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