Excellent customer service and beautiful flowers. They were able to work with me and help me build a beautiful arrangement and then when the recipient’s plans changed on her birthday, the flower shop was able to make a special exception for me and get the flowers delivered early in the morning so they could be enjoyed before the recipient had to leave for the day. I had used 1-800-flowers in the past and been very underwhelmed, however, Lily Lace is the complete opposite and really went the extra mile with both the arrangement and wonderful customer service!!! I highly...
Read moreI found Lily Lace Garden thanks to Google. I needed to order flowers to be delivered to a sick friend in Eagle - I’m in Richmond, Virginia, so it was tempting to use one of those internet florist services. But I had such a bad experience with one of them recently, I vowed to go local no matter where. I spoke with the owner on the phone and she was so warm and friendly and, most importantly, understanding of my needs (and my friend). She made the arrangement herself and sent a photo for me to preview before she delivered it. I can’t say enough good things...
Read moreThe arrangements here are a little pricey, particularly if you're used to buying flowers from the local grocer, but you do get what you pay for here. The flowers were all bright and fresh, and arranged just as expected. I was initially worried that I would have to wait for a next day delivery because I place my order only 5 minutes shy of the cut off, but sure to their promise, the order did arrive same day, personally delivered. 10/10...
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