Farmers Home Furniture | Lafayette, GA — Local services in LaFayette

This place does not deserve even one star. They give you the run around every time you talk to anyone that works there. I bought a sectional couch, paid outright with cash months ago from the LaFayette location that was missing one of the end cushions but I was promised that a replacement cushion would be ordered ASAP. The actual company that manufactures the sectional that I purchased is located in the USA but somehow, according to Farmers, they were waiting on the cushion from overseas & then supposedly said cushion did make it to American soil but nobody knows where it is! This has been ongoing for about 5 months now. You’d think that Farmer’s would at least offer the price of the cushion that they supposedly ordered to be refunded to me since I’m not ever going to actually receive it. I really don’t think the cushion was ordered to begin with. They lie and tell you what they think you want to hear or blame someone else for their laziness. Do NOT buy from this company! There are so many complaints on BBB and online in general and they’re true! I wish I had done research before being ripped off...

Our sales lady was really nice! However they gave us the wrong couch. The day we were supposed to pick the couch up, nothing was done to it. It hadn’t even been took out of the plastic yet. They had nobody there to help load it or do anything. The woman working was a smart elic for no reason at all. Get home and realize it’s the wrong couch. Loveseat was correct, couch was wrong. Go back and let them know, but tell them they will have to bring the new one and get the other one out. We live literally across the street from LaFayette Farmers. Call to ask when they would be bringing the couch and get told they didn’t know, I had to be “worked” in. I understand other people are needing theirs delivered but I feel mine should have come first considering it’s their mistake there having to come anyway! And I ask for a time frame at least. More less get told I pretty much need to stay home all day bc they didn’t know when they would be here. Very disappointed in LaFayette. First time buying from LaFayette. I’ve always went to Summerville. Won’t buy from LaFayette...

I purchased the chase lounger in the ad for 899.00. I thought it would fit in my living room. They delivered it on Friday 6/7/24. My living room is too small, its to long and wide. I love it but don't have enough space to keep it. I called on Saturday 6/8/24 to see if I could return it for a store credit or exchange it. I didn't ask for any money back. The tag is still on it. I was told "no" due to possible contamination. My house is smoke free, and no pets . Just my husband and myself. I was never told I couldn't return it prior to purchase. I should have made sure of the measurements before the purchase. It didn't look that big in the warehouse. I will never purchase again from farmers due to that policy. The store needs a sign in the window ALL SALES FINAL....