Tractor Supply Co. — Local services in Lake City

Tried an online order...buyer beware - don't use this store as a pick up. Ordered online and patiently waited a week after we received notice that our product was shipped. Received one shipment notice...not 2. Obviously no coordination of orders, deliveries, and notice to customers. Called regarding order to find it was delivered 2 days earlier and we did not receive a call. Staff could not locate our order and was told to call in the morning when order receiver arrived to work (first Lady was rude and I did not get her name). Called in am and receiver said she never received it. I dug around in the order and found it was signed by an employee with name, date, and time noted. Called store back and asked if receiver's last name was same and she denied it was her name. An hr later I received call they found it... wait for it - only 1/2 order was received. Lady would not count product to prove it was short. My husband had to count the product. They finally admitted it was shorted. Noone would provide us a follow up date - yet they take our money. Manager was no help. Crappiest customer service. I'll be calling everyday to get it resolved....

Last month, month in a half I used same day delivery from store on Duval 3 times but last time I mint to used store on 90 cause I always had a issue with same day delivery always same excuse don’t have a delivery driver that’s no excuse because y’all have y’all‘s own work truck with employees, first time it happen tractor supply send me a gift card but that was the only time tractor supply did. Now today this is the 4th. Time With no excuse what happen, employees don’t know including the manager but my delivery package got converted from delivery to pickup by me, I received at 3:00 this happens, yeah hello I’ve been at work 12 to 9, store calling driver and no answer, Store employee says I’m going to text the driver and maybe he will respond back, I called tractor supply solutions, they said the same thing tractor supply did when they get any more information out they will call me back and never no phone call. Tractor supply is a waste of my time in tractor supply solutions is a joke. I expect at least you gonna mess my order up. I get compensated for my time of y’all messing up. And take Down advertisement of same-day delivery because...

The worst experience! Horrible customer service by one employee who doesn't know how to correctly tell customers that they were closing for the day. I get "Sorry we are closed" I was kind of shocked as I looked around and seen people standing in the check out and a couple down an isle. As I was walking towards the door I told him they were open when I entered the store and he said again, "Yeah but we are now closed" I felt as though I was singled out on my appearance as I'm a butch lesbian. He clearly didn't approach anyone and tell them they were closed and walked them to the door.. he also hung up on me 3 times when I called to speak to a manager and one excuse was that the manager was still checking ppl out. smh to whoever hired him as he's letting money walk out your door and makes them not want to come back.

P.s the customer care # is a joke as for some reason there call volume is high.. to many...