I am so disappointed in how SFCatering solved the problem. I ordered chinaware, silverware and wine glasses for 70 people. In the contract said they need a SUITABLE KITCHEN FACILITIES to wash and restock chinaware otherwise they will cancel the chinaware. I thought they only needed a big enough sink to wash the chinaware which was available the venue, but when they came they said the sink doesn’t meet the standard requirement which comes with some sort of code. And they didn’t provide both chinaware and wine glasses and substitute with small clear plastic plates and plastic utensils. WHAT A HORRIBLE WEDDING EVER!! I was so mad because of this incident but I tried to calm me down and I was hoping that they would have refunded me for the service that I couldn’t use. End of the event, I still gave the staff a little tip to respect their hard working even I already paid quite a lot for 4 servers, even they didn’t have to wash and restock the chinaware. However, after negotiation SFCatering refused to refund and said I didn’t read the contract carefully and I didn’t clarify with them. I understood they can cancel the service but they didn’t mention “NO REFUND”. When my husband called them, they said they needed a DOUBLE SINK, I was like: why didn’t you just say DOUBLE SINK in the contract ??!? As a result of this, I wish I could have clarified with them every single word in the contract, especially the term “SUITABLE KITCHEN FACILITIES”. I didn’t ask them what that means since anyone can wash dishes in a SINK, OBVIOUSLY!! And the server even used that sink to wash off their stuff. IT WAS NOT FAIF IF I HAD TO PAY FOR THE SERVICE THAT I COULDN’T USE!!! What do you think if your guest had to use cheap PLASTIC plates, cups and utensils in your wedding even though you paid near $800 for it? There were some minor incidents that I’ve experienced while working with SFCatering: Somehow they increased the cost of beverages, after I realized they said the owner will honor the original price since I deposited and signed the contract last year. What happened if I didn’t realize the difference? Because we emailed back and forth many time and revised the invoice couple times, I had to look at all the items over and over each revision. I asked if table cloths for buffet tables provided, they charged me total 10 pieces but I refused the service and prepared it by myself. They ended up use 4 table cloths only. Imaginably, if I ordered table cloths from them, there would be 6 pieces not using with NO REFUND. Instead, I could return the rest to Amazon Adding the extra miles on delivery ($277 & at the last minute before I made the final payment )which wasn’t in the invoice when I made deposit back in 2019. I was upset but I agreed with it without any complaints bc it was reasonable & it was in the quote, they forgot to add it in the invoice, so I totally understood for their mistake. I am from CA and I never tasted the food before signing the contract so I totally trusted the good reviews on Wedding Wire and Google. However, the food wasn’t that great like I expected, maybe I am a picky eater. Like, green beans and brussel sprouts weren’t green anymore and over-cooked, maybe because of the long drive - around 2 hours trip. After the wedding we had a lot leftovers, especially salmon, chicken, cobbler but not even a piece of beef brisket or pork tender loin left, so I wasn’t sure if the beef brisket and pork loin were SO GOOD or SO LITTLE that nothing left (guest count for dinner and carving were the same). Honestly, the brisket was the BOMB, everyone liked it, but the pork loin was a little dry. Admittedly, the owner and the staff were really patient and supportive while working with me, I really appreciate your all help; but I need to share with everyone my experience and I just don’t want anyone else fall into this...
Read moreScrumptious Fare Catering catered my daughter's wedding two days ago, and they were AMAZING! After having read their previous reviews and made plans with Sean, I expected they would provide delicious food, professionally delivered. They EXCEEDED my expectations. The fully catered wedding brunch was generous in its variety and portions! The staff and servers were perfect in their professionalism, even arriving a little earlier than expected. The food was outstandingly yummy! The food tasted fresh and was at its perfect temperature when served. The staff were warm and friendly and patient with this mother of the bride that day and throughout the planning process. On top of all of this, the value was without equal. Other caterers we had looked at originally, in the planning process last fall, could not offer the variety of food for the price. How lucky we were to have Scrumptious Fare be an important part of our family's special day. Thank you,...
Read moreFood was excellent, but service could have been better! Our guests and me and my groom were highly impressed with the food options and quality! Great job guys. However, the servers got the delivery truck stuck at the venue, broke off the mirror, and tore up some of the landscaping. We chose to pay for the food + servers minus cleanup...however they cleaned up strange and random things AND took things we paid for. Luckily my maid of honor flagged them down and chased them to return drinks and other items we had paid for. These things were disappointing to find out about after the wedding as my family, venue, and myself were not thrilled with the service and lack of professionalism. But again food...
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