Dey Distributing — Local services in Lee's Summit

I needed a new billow for my off brand front load was machine. It's an Amana. Literally all the parts stores I called kept telling me they could order one. But Dey had it in stock! For a family of 5 the significance of finding one in stock was extremely important. I had originally called the Lenexa branch, and when the guy found I was coming from Grandview, he referred me to the Lee's Summit location. Customer Service was top notch! The guys were so helpful. Next time I need a part Dey Distributing will be my first...

Refuse to help by giving part numbers for fear of people NOT purchasing from their store when they don't even have the part in STOCK. I'd buy the part from them in a heartbeat if they weren't being ignorant of people's needs. But I've had problems with these people before and this comes as no surprise. A $4 (that weights less than 1 oz) cost $6 to ship because they won't give out a part number. Bad customer service and bad...

The representative who answered the phone said my needed HVAC blower motor part was $290, which I would have gladly paid. However, it was supposedly a special order that would take up to two weeks. Given that it's almost 100 degrees outside I asked him for the part number to see if I could find it more quickly. He refused, stating "we don't give out part numbers". This is a company with ZERO compassion for a family living in the...