O'Reilly Auto Parts — Local services in Lee's Summit

I came in to buy some transmission fluid for my Chevy Traverse. The employee was named Sky and he was so helpful. I almost bought the wrong bottle of fluid, but Sky double-checked that he was giving me the correct information and then helped me find the correct product. At the checkout, I made mention of how helpful he was and that my son is interested in working on or around cars when he gets in high school. Sky told me that O'Reilly's hires at 16 years of age and that he is 16! I couldn't believe it! I would have guessed his age at 20 years old (at least) because of the confidence he had when helping me find the right product. I am super impressed with the help I received and even more so impressed by this young man. He was professional and knowledgeable. Good job to O'Reilly's for opening their hiring process to young adults like Sky. This is such an awesome way for younger adults to get comfortable around car parts.

The two other men behind the counter were...

I will start this out by saying that I go to this O'Reilly's location practically every time I need any auto parts, and they do a good job. Their customer service is not 100%, but I'm sure that there's so much they have to deal with, know, remember, and memorize that it can be hard to do everything, especially if they do not know your situation. That being said, I had called in a handful of hours ago to have two brake pistons and two brake caliper kits (a boot, a gasket, and a bleeder cap), and only one caliper kit was ordered. They were very friendly with me, as much as possible, because I was also returning two items from two different transactions, one online, and they got everything taken care of and were not visibly worried or stressed about it. Very friendly people, be open-minded and know, going in there, they do not know your...

Cannot say enough about Scott who looked up at smiled at me when I came in and asked what he might do to help me. I told him I was full of stupid questions, since my husband had just passed away and he had taken care of all our vehicles. I'm sorry to say I left the store without spending a cent because Scott told me, honestly, I didn't need to purchase the items I thought I needed, but the entire staff would be there happy to assist me when I did. He even came out in the rain to look under the hood to point out to me how to check a couple of things on my own. I believe I'm old enough to be his grandmother, but I want to tell his mama she raised a good boy and O'Reilly's has a remarkable employee! My husband ALWAYS shopped there and,...