LG New Location — Local services in Lemont

Load/unload times vary dramatically. There are days you can be in/out in 90 mins or less, once you are checked in. Then there are other days when it will take 3+ hours to load/unload, once you are checked in. That is when you are on time for your appointment. If late, realistic load/unload times are "out the door."

DO NOT... REPEAT... DO NOT ACCESS GOUGAR RD SOUTH OF 149TH ST. Gougar Rd south of 149th St is a STRICT "NO TRUCKS ALLOWED" ZONE.

YOU. WILL. BE. TICKETED.

Lockport police are notorious for hiding in order to ticket trucks that use Gougar Rd south of 149th, which is not a designated truck route.

DO NOT check-in more than 45 minutes before your scheduled appointment time, or you will be told to come back at that time. If you arrive more than 5 minutes late, you may or may not be worked in.

Needed information to check-in: -Load Number (8 digits starting with "15") -Destination City & State -Your Company's DOT Number -Your Trailer Number -Your Phone Number -Your Valid Driver's License (to be copied) -Two Straps (left in back of trailer)

Once backed into the assigned dock, you are required to return and sit in the waiting area, next to where you checked in, in order to be loaded.

Once in the waiting area, you need to wait for your assigned dock number to be called. You will be instructed to walk down to your assigned dock (on the inside of the building) in order to verify the quantity of items being shipped.

Once quantities are verified, you will then need to go back to the waiting area while being loaded.

Once loaded, your assigned dock number will be called again when the paperwork is printed and ready to be signed.

Once the paperwork has been signed, you will need to get the seal from the guard shack. DO NOT seal the trailer yourself, have the security guard do it, even if the guard says, "It's okay. I trust you." Doing so will cover your behind.

Once the trailer is sealed, you are done and ready to leave.

DO NOT... REPEAT... DO NOT TAKE GOUGAR RD SOUTH PAST 149TH ST SINCE IT IS A STRICT "NO TRUCKS ALLOWED " ZONE.

YOU. WILL. BE. TICKETED.

Go back north to...

Pack a lunch, it’s kinda a messed up place. Checked-in 1030 for 1545 loading appt to Ft Wayne. Slide tandems and open both doors at gate. Park down the way and walk back to the man door by guard shack to check-in. They gave me door 10, told me to get in it, but that they wouldn’t load me until my appt. Great, so I’ll eat and nap. At your appt time, come back to the cage at check-in and wait for loader to call your door number (called mine at 1730, 1.75 hrs after my 1545 appt) at which time you’ll be granted temporary escape from their cage to walk to your door and count your staged load, in the warehouse, that you then can’t watch them load because they send you back to the cage. I’m currently waiting to get loaded and I guarantee you they’ll make me sign a BOL verifying the piece-count LOADED when I have no idea what piece-count was LOADED. Oh well, everyone has to do it, but I’m not buying any employee pilferage. It’s almost 1800, it should be over soon. UPDATE: Yes, you'll initial BOL for...

Well I'm A US citizen and Hispanic Puerto Rican and Proud i just don't understand why they have nothing but aliens working in the office that are rude and have yet to learn how to speak to drivers with respect. I'm bilingual too so I don't have a problem with you speaking Spanish I speak Spanish too but when a person is standing at the window trying check in stop what your doing acknowledge a person with a greeting of some sort like Good morning how may I help you or something don't just keep your conversations going like a person isn't at the window....I'm all for people having a fair chance at living I America but please learn customer service before sitting at a desk being ignorant and rude also beinga driver isn't easy we deal with alot of bs daily and lots of mean rude and nasty people so just please treat Me how i treat you im just trying to pick up and do my job Thank you😊 God Bless...