Crescent Electric Supply Company — Local services in Lenexa

Ordered a product that was “in stock”. Then received an email saying it had to be ordered from the manufacturer and would be 10 days. I tried to cancel the order twice with no response, as I needed it for work sooner than that. 3 weeks later the item showed up. Called and finally got someone who said they will take it back, but the email I received after the call said I would not be credited back the shipping cost, there is a restocking fee, and on top of that I have to pay to ship it back. Will never use this company again. Would suggest staying away from their...

Excellent helpful service here. I was in town for a special project for work and needed an unusual plug to make it work. Employee at the counter identified it for me but found the couldn't get it the same day; he then called someone he knew at a different chain and found it was available there. This saved me a full day of waiting compared to another retailer who also didn't have it. Thank you...

Great service! The guys went above and beyond to help me even going as far as googling other stores that could better serve me. I’ll always shop here and reccomend it...