Leon Plumbing Heating & Cooling LLC — Local services in Leon

Top-Notch Local HVAC Service.

I recently purchased a 24000 BTU Senville LETO Series Mini Split Air Conditioner Heat Pump for my family in Eagleville, MO, our first ever mini split. I called the guys at Leon Plumbing, Heating & Cooling up, and got a time scheduled on my calendar, just a week away. Bad weather forced a reschedule, but these guys kept to their word and showed up at 9 AM to get the job done. Brandon was the HVAC tech who did the install for us and he did a superb job, working tirelessly from 9 AM to 5:00 PM and completing it that day. He would have had it done sooner, but he had to install a disconnect box and replace a circuit breaker. He made sure to check everything with me first, such as the drilling through the walls, location of the unit and radiator, etc. and also was extremely careful with both my mini split unit and the rest of my house.

This wasn't even considering the behavior of Brandon himself. I have not met a more professional, kindhearted, and studious home service professional in my life. He was lively in both his conversation with me as son of the home owner and in his work. He treated the job as if he were working on his own home, taking care to not damage anything and ensuring that the unit worked flawlessly. I also had the pleasure of meeting his boss, Jody, who was equally as kind and respectful as his employees, who also made sure that the job was completed in the proper manner.

One final tidbit, we had issues with the condensation from our unit dripping in our house the day following our install. I called Brandon up and within a few seconds he had the issue diagnosed and had given me a solution. To date, it works extremely well.

The difference between this company and others in the area is night and day. Prior to this job, when I was first looking for a local HVAC contractor, I called another company, which was in Bethany, MO, by the name of Nelso_ Heating & Electric and they were EXTREMELY RUDE and unwilling to do the job that I needed done, aka just a simple mini split installation.

For me, the quality of service is what provided the greatest value in this job. Since we had our own unit, not one provided by Leon H&P, the installation was $150 an hour making our total job cost $1642.21.

Would I use them again? Absolutely. Their level of professionalism and the quality of their work in this neck of the woods is remarkable. My family and I plan to have them out again to do some plumbing work for us in the future.

Long story short, if you need HVAC or plumbing service done, call these guys. You...

Had new plumbing ran, i told them i wanted to spend "around $500", they said they could try to and would work to $500 then see where we are. They never did that and i got a bill for almost $2000. When i questioned it, they acted as if they knew nothing of this, then they forgot to crimp a fitting resulting in water all over new OSB. But "it should be fine". My parents had a new furnace and ac put in, they sprayed coolant on the ground killing the grass, then a fuse blew in something, now the last few weeks that new furnace has been leaking all over the floor from AC condensation. Instead of putting a new condensation pipe in with the new furnace, they chose to use the old one which then plugged up. Mold under carpet but just told "it'll dry out and be fine". They are nice enough people but they are certainly lacking in ability or correcting an issue to the customers...

I called in at 11am and got an answering service that said someone will call me back. At 2:30pm I still didn’t hear from anyone so I went on website to put in a work order. I didn’t get any response so I called again @ 5:30pm and got the answering service again and left another message. This time I got a call back and set up an appointment for service. When the service did happen it was great. Brandon was good and knowledgeable. The thing they need to work on is response time of the call back. It would have only taken 5 min to give me a call back but it took all day and me calling after work hours to...