Countryside Village-Hamilton — Local services in Liberty Township

I used to live a couple miles from this CVS. Had my monthly prescriptions filled there, so the pharmacy staff recognized me whenever I arrived. And it pays to know your pharmacist along with your bank tellers/manager. There are a few reasons really, but the head pharmacist at this location went on her own and defended me. I hand knee replacement surgery and was in excruciating pain. After 3 days in the hospital, I was sent home with a VERY strong pain medication. Took it to the pharmacy and was informed I needed prior authorization from my insurance. Sitting in the car at the drive-thru window with nobody behind us I called the insurance company. The customer service representative I was speaking with informed me the doctor's office had to call for the prior authorization and once they did the insurance company had 24 hours to approve/deny authorization. Then if approved, there was a 24 hour hold before my prescription could be filled!? I told her about the surgery I just had done and she said normally surgeons have prior authorizations for that type of surgery done the day before the surgery, so everything is in place upon discharge from the hospital. I cried because I physical therapy at home in 3 hours and no pain medication. I called my surgeon on the way home and got his voice mail, so I left a detailed message. My therapist showed up and so did my pain level, the therapist said my pain wasn't under control and we couldn't start my therapy until I got a prescription. I told him what my prescription was for and it was only good for the first 4 days, then surgeon would prescribe me something not as strong. Didn't hear anything from surgeon's office next day so I called again couple hours before they closed, got the voice mail again...wait...what??? Next day just before lunch, surgeon called me back. Fist thing he says to me, "Ms. Brannock, why did you sick your pharmacist on me?" "I didn't." He said she called him and told him off for not having prior authorization in place and making me go so long without pain medication after a major surgery. (😆 Thank you Hun!) Then he told me he had electronically sent me a prescription for such-n-such and I thanked him because I was happy I would be getting some pain control. When we pulled up to the drive-thru window,the head pharmacist rushed over and got on the intercom. Did your surgeon's office call you? I said, "He called me himself." And told her,laughing, what he said. She apologized, then stated how some physicians forget about their patients pain and it just gets under her skin. And I seem like such a positive good natured person, it straight made her mad that surgeon was making me suffer needlessly. I thanked her sincerely and told her what the surgeon prescribed will control my pain enough for me to finally start home physical therapy. Her smile was so big...

Its the worst place i have ever lived. Teens across the street been throwing rocks at my trailer for about a year and theres been other neighbor complaining to the office and they dont do nothing! They still live there i have call the cop on them few times already i have got my chairs stolen from my front door! They crack my windshield and the office lady does nothing to them but she have the balls to accuse me of parking on the grass when i never do. But theres a neighbor that gets on the grass to park on his spot and his yard is all muddy with no grass what so ever. But for some reason they pick on me for the stupidest thing when i havent even done anything i only go to work and come home in the afternoon dont talk to no one for anyone to mess with me. Theres a handicap kid in the home and they still didnt care about those teens (1 already in house arrest but they still come out at night) they throwing rocks at my trailer i worry all the time i dont have a peace of mind here. I swear the worst place ever!! People around has said how they also leave a bag in the middle of the street on fire! The cars flyy!! I swear they dont stop on the stop signs! Music blasting all night super loud some cars have them bullets on there muffler and they dont respect. No street lights. Teens walking at night to cut thro ur yard been loud not caring. This place dont care about any...

My experience with countryside/laurtec at best would be horrible . Roxanne is the manager who has absolutely no idea what she is doing whatsoever . She is as as unprofessional as they come once she has your money u are screwed .Barbara her secretary is just a nosy 95 year old lady who wants to know everything going on in the park. But don't want to do nothing but gossip about whoever isn't around. They should rename the maintenance crew to the lack of maintenance crew instead cause all they do is drive around taping useless violations to your door. Half of the residents are illegals they should change the name from countryside to little mexico.and the drug problem well we won't even go there WOW. And if u move there hopefully u don't get company cause they will have your car towed because they get a kickback from the towing company that they are in cahoots with. Let's just say it's my family's worst living experience ever and we miss the place like a case of the clap . If I could give them 0 stars I would if u move there don't say u weren't warned. Look real good at whoever you are doing business with there if their lips are moving it's guaranteed to be a lie . Don't walk the other way run before they screw u over that's just how they do business. I could keep going but I think I've pretty well...