This rating is a result of my 3rd appointment there. The first two were fine, but the 3rd was terrible. Here's my reasoning.
So the two star rating instead of one star is because a part was fixed. Also because my first two visits were ok. Although some of my coworkers use them and have good experiences, i know of a few others who also wont go back there. I don't know what i did to receive this treatment, but i don't see myself returning. Infact the mechanic that fixed what they broke, and also didnt overcharge me is now my go to mechanic. So there really is a silver lining to...
   Read moreGenuine, honest, trustworthy garage. Linda went way above the call of duty to help me out. I was a first time customer, took my car there for inspection/emissions. I received an email detailing everything, including brake pad depth and even pictures of any defects that needed attention, including a sample of my transmission fluid that was filthy. At this point it was brought to my attention that I had a bulge in the side wall of my front drivers side tire, preventing the car to pass PA state inspection. The Pirelli tire rated at 85,000 had just been purchased in December from another dealer and had about 8,500 miles on them. Knowing "their stuff" they checked on the manufacturers warranty and had the tire replaced at the pro-rated charge per Pirelli warranty guidelines. I reccomend these guys to anybody, even if you have to travel 2+ hours to get here. Honest, reliable, consistent garage here. They hardly make any money on an inspection service as it is. Customer satisfaction is clearly...
   Read moreDropped my motor home off for inspection. It needs breaks worked on. So far, from what little experience I have, is positive. Everyone was professional and respectful. They gave us a ride home, and the driver was very nice and polite. I will add to this when it's finished. Photos coming.
(Update) We picked up our motorhome, it was worse than we thought, but they did a fantastic job. We went camping over the weekend with no problems. Didn't put many miles on it, but everything worked well. I do recommend this place for any repairs on any vehicle you have.
Update. We called for an oil change, they never...
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