Cotton Creations Fabric — Local services in Limestone Township

On 9.17.22 I ordered 50 white cotton huck towels to embroider and resell. I received them around the 24, even though I was forced to choose shipping that would indicate I would get them in 2-3 days. They said it takes that many extra days to work through the warehouse. Then please let me choose a less expensive shipping method. I was not able to choose a less expensive option. I opened the box the day I received it and found what I felt like was defective or substandard craftsmanship. Approximately 20 of the towels were only hemmed on 3 sides, and the selvage was left on the 4th side making it look unfinished and cheap. Along with that, none of the hems were straight and bits and pieces of stray threads, (reds, blues, greens and blacks) were woven into the product. These are definitely a substandard product that I would not be able to resell on my shop. I called them and explained all I just mentioned. They said that is the way they come and is part of the weaving process. I explained that I have been a weaver for 20 plus years and never pick up stray threads that don't belong there and that I would not be able to use any of these to resell. They said you can return and get a refund. So I did. They received the package on 9.28.22. I still do not have my refund as of 10.15.22. I called on 10.13.22 but was only able to leave a vm asking them to return my call so we can discuss the refund. Still no callback. They were callous and uncaring. They felt they represented their product accurately. But I ask you, have you ever seen on the market anywhere, a towel that is only finished on three sides and on which the hemming is so crooked as to make the towel look oval and would you ever purchase one that looked like that. Of course not, but they saw nothing wrong with it. Hang on to your time and money and look...

So much beautiful fabric and many kits and ideas. They have all the supplies to create wonderful sewing projects. The ladies are sweet knowledgeable and...

Great quilt shop! Learned a lot today with the quilting class! Thank you ladies for all your help and great tips! ...