Lincoln Lumber and Ace Hardware — Local services in Lincoln

I normally am not one to take the time to write a review unless I receive exceptionally good or bad service. In this case, I received exceptionally good service. I arrived right at 1700 on the dot, as they were closing for the day on 3/8/2025. I went thinking they would still be open for a while, as I thought it was Friday, not Saturday. I worked on Saturday, so I was all out of whack with my days. Not only did they postpone closing for the day, but they also led me right to the two spade bits I needed for my home renovation. I was in and out in less than 8 minutes. I was thrilled since this meant I didn't have to drive into town for the two bits I needed. This location is not only clean and well-organized, but the staff has always been so nice and accommodating every single time...

Never been more disappointed! I have purchased ALOT of lumber from Oxford lumber but boy was I surprised when I went in to get a few 1x4x8 to finish a screened in porch. It appeared to be lumber from a local saw mill. It wasn't smooth like normal and was very molded. I took pictures to post to my site and you could see exactly the 1x4s I got from Lincoln...

The gentleman named Tommy that works here goes above and beyond the call of duty!!! All other employees should strive to have a work ethic like Tommy!! Tommy set the standard for all customer service members to learn from and emulate!!! Tommy deserves a raise and a promotion!! Ty Tommy for the best Ace experience...