I do not recommend this store. Rather than explain our problems with this store that's all that I will say. I talked with the owner and he did what he could to make things end on a better note. I will only deal with us cell direct store in Cedar Rapids now. I hope the owner will be able to find people who want a job not just a paycheck. I am great full he helped with what he could though. He is a good business owner. Just got some bad people.
Update. 4/17 Store is still terrible. Friend of mine had to unfortunately go in this store last weekend after I warned him not to. They did the exact same thing to him. Went in for a new phone. Somehow shut his wife's phone off. 2 hours later they finally got it fixed. Save yourself time and headaches. Drive to a us cellular store in...
Read moreJust a note of appreciation to Kaylee Norton for her competence and professionalism. My wife lost her phone and Kaylee went above and beyond to assist her in trying to locate and find it. Though we were unsuccessful in finding it, we were due new phones and Kaylee assisted us in getting 2 new phones setup, and Kaylee made the process very painless. I have managed people for over 30 years and it is refreshing to see the work ethic, professionalism and customer focus in a relatively young individual. Thanks and keep up...
Read moreThis place is AWESOME! VERY friendly people and way faster than Coralville store! Brittney Bramer was super helpful and answered all my questions ( which I had ALOT)! HIGHLY recommend this location! Super easy to find right off of Hwy 30. Ill be using this location...
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