Little Elm Ace Hardware — Local services in Little Elm

If I could put a negative review, I would... my father came in wanting to buy some products with a gift card I had bought him for Father's Day... when he gets ready to pay, the cashiers did not know how to redeem it, so they call in the owner.... the owner claimed it was not possible to redeem and said to leave the cards with him(the owner) and he'll get back to him(my father) later in the day, my father who had already been waiting 40+ minutes at the check out said he didn't want to wait... The owner then proceeds to call my father a jerk and claims the cards I had purchased to be stolen. They then demanded my father to leave the store and not return. So not only did they steal $70+ from me, but publicly shamed and called my father a thief. I will NOT only be leaving a bad review but taking...

Ann and the team were helpful but not pushy. Overall great experience. I came in and decided to look at my 3rd Traeger pellet smoker. I ended up buying an Ironwood XL. I also know at 60 plus I wanted it assembled and delivered. So I expected to be several days to deliver. Instead I got it within the hour and the delivery guys could not have been more professional. I wanted to share my sincere gratitude for all their work.

As a side note I could not find the power button and panicked as I thought something was wrong. I called and left a message and got a call back within an hour after they had closed willing to do whatever it took to make sure I was satisfied. Luckily it was all my mistake and oversight.

Thank you to everyone there and for all your Ace needs...

I chose to drive from Frisco to the Ace Hardware in Little Elm because there were such great reviews. The reviews were spot on. I was greeted as soon as I walked through the door, was helped immediately. Everyone was very kind, professional and made sure I was satisfied. It was such a positive experience. I...