The lady at the desk was SO friendly and so helpful ! I was at the wrong unit number, and didn’t realize it until the end. She helped me through the process of signing to cut the lock, ( which I thought I had to do, thinking someone put new locks on my unit). She helped me with more paperwork, only at the end for me to see the map and her help me realize I was at the wrong unit ! ( was my first time there as I wasn’t the one who unloaded our stuff ). She was so understanding and didn’t make me feel stupid at all. She even waited in the office after hours to make sure I made it to the correct unit . She guided me on the phone with how to slide the latches open, because it hadn’t been open in so long it was tricky at first. She was really sweet ! My only reason for 4 stars ( wish I could make it 4.5) is not for the staff or management,l ( they receive 5 stars) but is for the facility structure itself- because I think they should put a couple lights back there. There are units further down the road ( the bigger ones) and it got dark while I was back there loading. there was no light except my headlight and car light. Even a couple cheap solar lights from Temu could solve that problem :) . Luckily it’s a pretty safe area and my phone was charged well. If you’re a woman traveling alone, and plan to be there loading for more than 5-10 min ( like I was)- I would suggest going in the daylight hours. She had told me something about them fixing some things up in that back part- so maybe they have a plan to implement some lighting and other safeguards. Other than that, I was very happy with my experience and will continue...
Read moreMy name is Linda Frey. I moved from the York area to Middletown and needed a storage shed immediately. I started looking for storage sheds in the area, and I found this wonderful self-storage facility called Hearthfire Self Storage. Let me tell you about my experience with this company. I moved from your county to Middletown and had a storage shed that I rented in York County, Pennsylvania. Their storage units were very pricey, and when I moved to Middletown, I had such a wonderful experience finding a storage unit accommodating as Hearthfire self-storage. Their prices are very reasonable, and their customer service is top-notch. They are very friendly and supportive; they give you a grace period and notify you when your storage unit is due. This has been the best experience that I have had renting from this company. If you need a storage shed please consider Hearthfire self-storage units. Their prices are low, and they do not keep raising their rent, which is wonderful. I am so happy I found Hearthfire self-storage because I can afford it without breaking the bank. I want to thank this company for their wonderful service I highly recommend them! I have had no complaints whatsoever about renting for over (6) years from Hearthfire's self-storage, and I am sure you will, too. Thank you, Hearthfire Self-storage, for your excellent service. Merry Christmas and Happy New Year🎄☃️🎁....
Read moreRented a small unit here for about 6 months, no complaints. Rental process was easy, owner and associates are super nice and helpful. My unit was clean and watertight, had no issues with leaks or damage to my property.
I moved out of my unit because I was relocating, and it was as easy as calling the facility, telling them my move out date, clearing my unit and letting them know I moved out. I'd still be renting from them if I lived in central PA and needed storage space, can't recommend...
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