Kroger — Local services in Louisville

Always having problems when getting TARC bus cards from Kroger . They never correct their mistakes or apologize. Then they shouldn't be selling TARC cards if they do not know what they are doing . On 10-20-22 at 7:28 in the morning before work ,I purchased a TARC bus card . I ask for the 50 dollar unlimited monthly bus rides . After work when I got on the bus and scanned my card it deducted $1.50 off my card . That means she didn't give me the unlimited bus rides she just gave me a card with 50 dollars on it . I called TARC and they said I had to call Kroger . I called Koger and they said call TARC no refund. I said I didn't want a refund I want my unlimited bus pass . This is going to put me out of money . She kept saying no refunds . Then said bla bla bla even if you have unlimited it still takes off $1.50 . I said "what " . Obviously she has no clue what's she's doing and shouldn't be selling TARC cards period . The cashier's name is Cindi M . 520 N. 35th St. Louisville KY 40212 . I really would think Kroger would do something to her for this and treat their customers better . UPDATE . THEY GAVE ME MY 50 DOLLAR 30 DAY LOCAL BUS PASS . Had to call corporate. They still treat people bad though at...

Customer service has stolen money when transferring funds, I’ve been racially profiled and accused of stealing one too many times just for shopping. I’ve overheard racist conversations between White employees at this Kroger. It’s sad because you literally have to deal with racists, self hating black people, colorism, classism, prejudices, etc while trying to shop at this store. I’ve honestly have stopped going here. It gives me anxiety. Literally one time the lady was staring at me so hard at the self checkout that she didn’t notice the woman next to me was stealing boxes of beer. 😳 No one wants to be treated like a criminal just for trying to exist and buy food. I’ve never stolen anything. I really want to know what are their policies.

Also not to mention the food quality is absolutely awful and is basically stealing from the community. A lot of the shelves are overrun with expired food that they still sell. I feel bad for the people in this community who often have to walk or have other difficult means of transportation to this store. I have told managers many times about expired products on the shelves all for them to...

I've been shopping at the State St. Kroger for as long as it's been there and worked there as a night shift stocker back in 95.In the last decade,the majority of the employees are respectful, courteous and helpful, though I've had to interact with some who weren't. Certain employees don't like to cash payroll checks and quickly become annoyed and huffy if they have to input all the check numbers manually. I even had one deny me service and loudly argue with me that my payroll check was either fake or at least not legitimate,claiming it wasn't watermarked. I've had them overcharge me and short me change and then argue with me until I dug the receipts out of the trash and showed the manager. These are rare things but they happen. The store closes at 1am, but they start shutting off the main lighting in any area that's not close to the front around 10, even though they see people shopping in those area. Still, I feel like it's a great place to grocery shop,though I'd not buy clothing there: extremely...