Fitness One — Local services in Lowell

It's a nice modern gym, but a couple things that knock it down are: The big TV screen (4 screens put together usually has a TV out and doesn't get fixed for a while). The staff there quite a bit of the time are behind the counter on their phones. Sometimes there's no one there when I check in. Maybe they aren't supposed to be, but for the price I pay I'd like to at least be greeted. They could probably go around sanitizing equipment. Idk, but on the phone is probably not the expectation. They have rules posted including everyone is required to have on close toed shoes on, but one of their personal trainers was working out in socks. For some reason they have CNN playing on their tvs around their gym, do people want to see politics when working out? Overall it's a solid gym but missing that little bit of excellence to take it over the top. Has just about everything you could want or need. Just don't go after work on Monday. It's crazy busy then, but pretty good numbers the rest...

Signed up for the free trial this morning at the Rogers/Lowell location after reading the reviews to check it out myself. They are all 100% accurate. Someone posted a review 8 months ago that included a picture of a stair master that was completely filthy. I’m confident I worked out on that exact machine this morning and should have taken a picture since it looks the EXACT same as it did 8 months ago. Walked around for a few minutes after arriving, looking for staff since no one was up front and the free pass states to check in when you arrive. I almost left considering I couldn’t find the stuff to clean the machines with but later found some wipes. Very few areas with wipes to clean machines and equipment. The downstairs weight lifting area smelled of sewer. Absolutely will not be returning or signing a contract. I’ve never had such an awful experience at a gym in my...

It is currently 21 minutes after the gym is supposed to be open, multiple people in the parking lot still sitting in their car waiting for staff to arrive. Multiple people have left since there’s no telling if the gym will open today. For the amount of people they have working per given time there’s at least one station of wipes that always needs to be restocked and isn’t. The bathrooms barely get a look and the staff usually looks like they don’t even want to be there. For the amount of membership fees that the gym charges, it would be nice to have areas stocked. Now I see why this gym could not be 24/7 if they can’t even get their staff to open at 7am on a Sunday.

Update: Its Memorial Day weekend, no emails were sent out or notices posted inside or outside the gym. It was opened Saturday and I doubt 10-13 people who were waiting in their cars...