Great staff. Lauren at the counter is amazing. The problem comes with the attitude of Catt the owner. I’ve been coming here for a long time and spending $200-300 a month… but, today was the final encounter with her I’ll accept. The ball return was acting up and coated six bowling balls with a thick sticky rubber coating. When I approached the counter Catt was quick with a “what?!?” Like I was bothering her personally. Any other manager would have offered something to clean the balls off with but not her. She just snapped at me saying “it’s only cork!” I don’t care what it is, I just wanted it cleaned off. No need to reply, we will just take our business elsewhere.
Update: Catt, I’ll keep my reply here for everyone to see. Your head mechanic cleaned off the ball I brought up to you. That was after my daughter threw it and that’s how it returned again after one throw. It was NOT cork it was rubber and a grease like substance. Even your head mechanic said it was not CORK. You said to ask you to clean them? That’s why I came up but you snapped at me and never gave me a chance to ask for something to clean it with. Your attitude was uncalled for. I understand you were starting to get busy but my daughter and I didn’t deserve your lack of concern for your regular bowlers. You have multiple ways to contact me if you really wanted to. You called me before and you’ve messaged me before. Feel free to reach out but please don’t if you are just going to push blame on everything but your...
Read moreJust left after throwing a couple games for my first visit with my son. The staff is really nice and thoughtful. The approach was super sticky but it was a rock and bowl thing , so someone probably bowled with a drink in hand. They saw me try to clean up with microfiber rags. Kaleb offered to clean it. Donald ended up trying too but that's ok. Gave me a challenge. I felt bad lobbing the ball 10-15 feet but I had a lot of fun. Will be back during daytime operating hours. It was my first strong pin experience. That's pretty awesome. Clean solid racks every time. No delays. No having to bug anyone for...
Read moreTo give this Establishment and its Crew any less than 5 stars is a Sin against Humanity. If you found a way to rate them less than 4 stars... You had a bad experience: Not the Staff! My fiance Drove from AC, NJ to Christiana, PA to take My Mother for her birthday wish of bowling... (Momma Dukes Smoked out our lane). Lauren, her Staff and Especially the Kitchenette Employees went ABOVE PROTOCOL for Our Experience This Sunday. Sebastian says 20 Stars and he's nearly...
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